Cisco DNA Essentials On-Prem Solution Support 10 Year Subscription
Ensure uninterrupted operation and access to the latest features for your Cisco DNA Essentials On-Prem deployment with 10 years of dedicated solution support.
- Extended Coverage: Gain 10 years of access to Cisco's expert technical support for your DNA Essentials On-Prem software.
- Proactive Updates: Receive timely software updates and patches to maintain security and performance standards.
- Issue Resolution: Benefit from prioritized technical assistance to quickly resolve any operational challenges.
- Compliance Assurance: Maintain a compliant IT environment by adhering to software licensing and support requirements.
Product Overview
Product Overview
This is a 10-year subscription for Cisco Solution Support, specifically for the DNA Essentials On-Prem software. It provides access to Cisco's technical expertise, software updates, and issue resolution services, ensuring your network infrastructure remains operational and secure.
This support is designed for businesses that utilize Cisco DNA Essentials On-Prem for their network management and automation. It is ideal for IT Managers and IT Professionals within SMB and mid-market companies looking to maintain a stable, compliant, and up-to-date network environment without the overhead of enterprise-level support contracts.
- 10-Year Support Term: Provides long-term peace of mind and predictable budgeting for your essential network software.
- On-Premises Focus: Tailored support for software deployed within your own data center or network infrastructure.
- Solution-Level Assistance: Access to support that understands the integration of various Cisco components within your DNA environment.
- Software Updates & Patches: Ensures your system benefits from the latest security fixes and feature enhancements.
- Technical Expertise: Direct access to Cisco's skilled support engineers for troubleshooting and guidance.
This 10-year Cisco DNA Essentials On-Prem support subscription offers SMB and mid-market teams a cost-effective way to ensure network stability and access to critical updates.
What This Enables
Access to Expert Technical Assistance
Access to Cisco's skilled support engineers for troubleshooting and resolving issues with your DNA Essentials On-Prem deployment. This ensures minimal disruption to your business operations and maintains network performance.
on-premises software deployment, network infrastructure management, IT operations continuity, proactive issue resolution
Timely Software Updates and Patches
Entitlement to receive critical software updates and security patches for your Cisco DNA Essentials On-Prem. This keeps your network secure against emerging threats and ensures optimal functionality.
software lifecycle management, security posture maintenance, feature enhancement access, regulatory compliance
Long-Term Operational Stability
Coverage for 10 years provides predictable support costs and ensures continued access to vendor resources for your core network software. This long-term commitment supports stable and reliable network operations.
long-term IT planning, budget predictability, infrastructure investment protection, business continuity
Key Features
10-Year Support Term
Provides long-term peace of mind and predictable budgeting for your essential network software.
Cisco Solution Support
Access to expert technical assistance and issue resolution for your integrated Cisco environment.
Software Updates and Patches
Ensures your system benefits from the latest security fixes and feature enhancements.
On-Premises Software Coverage
Tailored support for software deployed within your own data center or network infrastructure.
Compliance Assurance
Helps maintain a compliant IT environment by ensuring your software is vendor-supported.
Industry Applications
Finance & Insurance
Financial institutions require robust network security and high availability, making ongoing support and timely updates for network management software critical for compliance and operational integrity.
Manufacturing & Industrial
Industrial environments rely on stable and secure network operations for production lines and logistics; continuous support for network infrastructure software is essential to prevent costly downtime.
Healthcare & Life Sciences
Healthcare organizations must maintain strict data security and system uptime; vendor support for network management tools ensures compliance with regulations like HIPAA and uninterrupted patient care.
Education & Research
Educational institutions manage large, complex networks that require consistent performance and security; long-term support for network software helps maintain a reliable learning and research environment.
Frequently Asked Questions
What is Cisco Solution Support for DNA Essentials On-Prem?
It is a 10-year subscription providing technical assistance and software updates for Cisco DNA Essentials software deployed on your premises. It ensures your network infrastructure remains operational and secure.
Who is this support intended for?
This support is for businesses, particularly SMBs and mid-market companies, that use Cisco DNA Essentials On-Prem for their network management and require ongoing vendor support.
What is the duration of this support contract?
The support contract is for a term of 10 years, offering extended coverage and predictable costs for your network software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.