Cisco DNA Premier Cloud Software License Support
Maintain optimal performance and access essential features for your Cisco DNA Premier Cloud software with this 1-year support subscription.
- Coverage: Access to Cisco technical support for software-related issues.
- Term: 1-year subscription ensures continuous entitlement and support.
- Features: Unlocks ongoing access to software updates, patches, and new feature releases.
- Value: Guarantees compliance and operational continuity for your network infrastructure.
Product Overview
Product Overview
This Cisco Solution Support subscription provides essential maintenance and technical assistance for your Cisco DNA Premier Cloud software license over a 1-year term. It ensures you receive timely updates, patches, and access to expert support for critical software functionalities.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this license is crucial for businesses utilizing Cisco's intent-based networking solutions. It integrates directly with your existing Cisco DNA Premier Cloud deployment, safeguarding your network's performance and security.
- Software Updates: Receive regular updates, patches, and bug fixes to maintain optimal performance.
- Technical Support: Access to Cisco's expert support team for troubleshooting and issue resolution.
- Feature Enhancements: Entitlement to new features and capabilities released during the subscription term.
- Compliance Assurance: Helps maintain regulatory compliance through up-to-date software versions.
- Operational Continuity: Minimizes downtime risk by ensuring your network software remains supported and functional.
This Cisco support subscription is the ideal choice for SMB and mid-market teams seeking reliable access to software updates and expert assistance for their Cisco DNA Premier Cloud environment.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and performance enhancements for their Cisco DNA Premier Cloud software. Streamline operations by ensuring the network infrastructure is running on the most stable and secure version available.
cloud-managed networks, software-defined networking deployments, hybrid IT environments, business continuity planning
Entitlement to New Feature Releases
Automate the adoption of new networking capabilities by ensuring entitlement to feature releases included with the Premier Cloud license. Streamline network management by leveraging advanced functionalities that improve performance and user experience.
network modernization initiatives, digital transformation projects, performance optimization strategies, IT infrastructure upgrades
Continuous Technical Support
Protect against operational disruptions by providing access to Cisco's expert technical support for software-related issues. Minimize downtime and resolve network problems efficiently, ensuring business continuity for critical operations.
24/7 business operations, mission-critical network services, IT support augmentation, proactive network monitoring
Key Features
1-Year Subscription Term
Provides predictable cost and continuous coverage for your Cisco DNA Premier Cloud software license.
Cisco Solution Support
Offers direct access to Cisco's technical expertise for troubleshooting and issue resolution.
Software Updates and Patches
Ensures your network software is secure, stable, and performing optimally with the latest fixes.
Access to New Features
Allows your organization to benefit from ongoing advancements in Cisco's networking technology.
Premier Cloud Licensing
Unlocks advanced capabilities and management features essential for modern networks.
Industry Applications
Finance & Insurance
This sector demands high availability and robust security for sensitive data, making continuous software support and timely updates critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations require secure, reliable networks to manage patient data and critical systems, necessitating up-to-date software to meet stringent HIPAA compliance and operational uptime requirements.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology and automation, where software support ensures minimal disruption and consistent performance of critical systems.
Education & Research
Educational institutions manage large, complex networks supporting diverse users and applications, benefiting from continuous software updates and support to maintain security and performance across campus-wide deployments.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides technical support for Cisco software and solutions. It ensures you have access to experts who can help resolve issues and keep your network running smoothly.
What does 'DNA Premier Cloud' refer to?
DNA Premier Cloud refers to Cisco's advanced software suite for intent-based networking, delivered via the cloud. It offers comprehensive features for network management, automation, and security.
Why is a support subscription important for software licenses?
Software licenses require ongoing support and updates to remain secure, compliant, and functional. A support subscription guarantees access to these critical resources, preventing operational disruptions and ensuring you can utilize the latest features.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.