Cisco DNA Premier Cloud Software Support, 1G, 3 Year Term
Maintain optimal network performance and security with Cisco DNA Premier Cloud software support, ensuring 3 years of continuous operation and access to critical updates.
- Coverage for Software Updates: Access to the latest features, security patches, and performance enhancements for Cisco DNA Premier Cloud.
- Technical Support: Entitlement to expert assistance for troubleshooting and issue resolution, minimizing downtime.
- License Term: Guarantees 3 years of uninterrupted software functionality and support.
- Compliance Assurance: Helps maintain regulatory compliance and security posture through timely updates and support.
Product Overview
Product Overview
This Cisco Solution Support contract provides essential maintenance and technical assistance for your Cisco DNA Premier Cloud software licenses over a 3-year term. It ensures your network infrastructure remains up-to-date, secure, and fully functional, covering software updates, patches, and access to Cisco's expert support resources.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this support package integrates directly with your existing Cisco network environment. It is crucial for businesses that rely on advanced network capabilities for daily operations, ensuring business continuity and efficient resource management.
- Continuous Software Access: Receive all software updates, upgrades, and new releases for Cisco DNA Premier Cloud.
- 24x7 Technical Assistance: Get prompt support from Cisco engineers for critical issues, reducing operational impact.
- Security Patching: Ensure your network is protected against emerging threats with timely security vulnerability fixes.
- Performance Optimization: Benefit from software enhancements that improve network speed, reliability, and efficiency.
- Predictable Support Costs: Lock in support pricing for 3 years, simplifying budgeting and financial planning.
This 3-year Cisco DNA Premier Cloud support is the ideal solution for SMB and mid-market teams seeking reliable network operations and proactive issue resolution.
What This Enables
Access to Software Updates and Patches
Enable teams to stay current with the latest Cisco DNA Premier Cloud features and security enhancements. Streamline network management by ensuring all security vulnerabilities are addressed promptly.
cloud-managed networks, software-defined networking, network infrastructure management, IT operations continuity
Continuous Technical Support
Automate issue resolution with 24x7 access to Cisco's expert support engineers. Protect against operational disruptions by ensuring rapid response to critical network problems.
business-critical applications, IT service delivery, network uptime assurance, proactive IT management
License Compliance and Lifecycle Management
Maintain full compliance with software licensing agreements and vendor support policies. Streamline the IT lifecycle by ensuring your network software is always supported and up-to-date.
enterprise software agreements, IT asset management, regulatory compliance adherence, long-term IT planning
Key Features
3-Year Support Term
Provides predictable cost and uninterrupted service for an extended period, simplifying IT budgeting and planning.
Cisco DNA Premier Cloud Software
Unlocks advanced network automation, security, and analytics capabilities essential for modern business operations.
Access to Software Updates
Ensures your network benefits from the latest features, performance improvements, and security patches from Cisco.
Technical Assistance
Offers expert help to resolve issues quickly, minimizing network downtime and impact on business productivity.
Security Vulnerability Patching
Protects your network against known threats, maintaining a strong security posture and data integrity.
Industry Applications
Finance & Insurance
Ensures high availability and security for critical financial transactions and sensitive customer data, meeting stringent regulatory compliance requirements.
Healthcare & Life Sciences
Maintains secure and reliable network operations for patient data management and critical healthcare services, adhering to HIPAA and other privacy regulations.
Manufacturing & Industrial
Supports the continuous operation of industrial control systems and supply chain management, where network uptime is crucial for production.
Legal & Professional Services
Protects confidential client information and ensures reliable access to case management systems, meeting data privacy and service level expectations.
Frequently Asked Questions
What is Cisco DNA Premier Cloud?
Cisco DNA Premier Cloud is a software suite that provides advanced capabilities for network automation, security, and analytics, managed through a cloud-based platform.
What does 'Solution Support' cover?
Solution Support covers technical assistance and software updates for the specified Cisco product, ensuring it functions correctly and remains secure throughout the support term.
Who is the target audience for this support?
This support is intended for businesses, particularly SMB and mid-market companies, that use Cisco DNA Premier Cloud software and require continuous operation, security, and expert technical assistance.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.