Cisco DNA Premier Cloud Software Support Subscription
This Cisco DNA Premier Cloud software support subscription provides 1-year of essential technical assistance and feature access for your network infrastructure.
- Coverage for Software Issues: Access to Cisco TAC for troubleshooting and issue resolution related to your DNA Premier Cloud software.
- Feature Entitlement: Ensures you receive all software updates, patches, and new feature releases included in the Premier Cloud tier.
- Compliance Assurance: Maintain software licensing compliance and avoid operational disruptions due to outdated or unsupported software.
- Operational Continuity: Guarantees continued access to critical network management and automation capabilities for your business operations.
Product Overview
Product Overview
This is a 1-year subscription for Cisco DNA Premier Cloud software licensing, providing essential support and access to advanced features for network management. It covers software-related issues and ensures you receive the latest updates and capabilities.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this subscription integrates into your existing Cisco network environment, enabling enhanced visibility, automation, and security without the overhead of enterprise-level management.
- Premier Cloud Features: Unlocks advanced network analytics, automation, security, and policy management capabilities.
- Subscription Term: A 1-year license term with recurring billing ensures continuous access and support.
- Software Updates: Entitlement to all software updates, patches, and new feature releases for the duration of the subscription.
- Technical Support: Access to Cisco's Technical Assistance Center (TAC) for expert troubleshooting and issue resolution.
- Scalable Capacity: Supports up to 500 million network endpoints, suitable for growing business environments.
This Cisco DNA Premier Cloud subscription is the ideal solution for businesses seeking advanced network capabilities with predictable support and licensing.
What This Enables
Access to Cisco Technical Assistance
Access to Cisco's Technical Assistance Center (TAC) for expert troubleshooting and issue resolution. This ensures minimal disruption to business operations by providing timely support for software-related challenges.
Organizations managing complex network infrastructures, Businesses requiring rapid issue resolution, Teams prioritizing network uptime and performance.
Entitlement to Software Updates and Features
Entitlement to all software updates, patches, and new feature releases included in the Cisco DNA Premier Cloud tier. This keeps your network management tools current and enables adoption of the latest network automation and security advancements.
Businesses seeking to modernize their network, Organizations aiming to enhance network security posture, Teams focused on improving network efficiency.
Protection Against Licensing Lapses
Protection against licensing lapses and potential compliance issues by ensuring your software is always covered under a valid subscription. This avoids unexpected costs and operational interruptions associated with expired licenses.
Companies with strict IT compliance requirements, Businesses managing multiple network devices, Organizations seeking predictable IT budgeting.
Key Features
Cisco DNA Premier Cloud Software
Unlocks advanced network analytics, automation, and security features for enhanced network control and visibility.
1-Year Subscription Term
Provides continuous access to software capabilities and support for a predictable duration, simplifying IT budgeting.
Up to 500 Million Endpoint Support
Scales to accommodate large and growing network environments, ensuring future readiness.
Software Updates and Patches
Ensures your network management software is always up-to-date with the latest security patches and feature enhancements.
Cisco TAC Access
Offers direct access to expert technical support for rapid resolution of software-related issues, minimizing downtime.
Industry Applications
Finance & Insurance
Financial institutions require robust network security and compliance, making advanced features like segmentation and policy enforcement critical for protecting sensitive data and meeting regulatory demands.
Healthcare & Life Sciences
Healthcare organizations must maintain strict data privacy (HIPAA) and ensure high availability for critical systems, benefiting from enhanced security and reliable network operations provided by DNA Premier Cloud.
Manufacturing & Industrial
Industrial environments often involve complex, distributed networks where automation and centralized management are key to optimizing operations, ensuring uptime, and securing IoT devices.
Education & Research
Educational institutions manage large, diverse user bases and require scalable solutions for network access control, security, and efficient resource management across campus environments.
Frequently Asked Questions
What is Cisco DNA Premier Cloud?
Cisco DNA Premier Cloud is a software suite that provides advanced capabilities for network automation, assurance, security, and segmentation. It is designed to simplify network management and improve operational efficiency.
What does the 1-year subscription cover?
The 1-year subscription covers your entitlement to use the Cisco DNA Premier Cloud software and includes access to technical support from Cisco TAC for software-related issues. It also ensures you receive all software updates and new features released during the subscription term.
Who is this license intended for?
This license is intended for businesses, particularly SMB and mid-market companies, that use Cisco networking equipment and require advanced features for network management, automation, and security. It is for end-user organizations, not for resellers.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.