Cisco DNA Premier Cloud Software Support
Cisco DNA Premier Cloud Software Support provides essential maintenance and access to updates for your network infrastructure, ensuring optimal performance and security for your business operations.
- Coverage for: Access to Cisco technical support for software issues, ensuring prompt resolution and minimizing downtime.
- Entitlement to: Receive software updates, patches, and new feature releases to keep your network secure and performant.
- Protection against: Safeguard against operational disruptions caused by software bugs or compatibility issues with timely vendor support.
- Value of: Maintain compliance with software licensing and security best practices through continuous vendor-provided maintenance.
Product Overview
Product Overview
This Cisco DNA Premier Cloud Software Support subscription provides essential maintenance and access to updates for your Cisco networking software. It ensures your network infrastructure remains secure, compliant, and operates at peak performance by granting access to Cisco's technical expertise and software enhancements.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this support package is designed for businesses utilizing Cisco's DNA Premier Cloud licensing. It integrates directly into your existing network environment, providing a critical layer of operational assurance for your core IT infrastructure.
- Software Updates: Gain access to the latest software releases, patches, and security updates.
- Technical Support: Receive expert assistance from Cisco for troubleshooting and issue resolution.
- Feature Enhancements: Benefit from new functionalities and performance improvements as they become available.
- License Compliance: Ensure your software usage adheres to licensing agreements and vendor requirements.
- Operational Continuity: Minimize network disruptions and maintain business operations with reliable support.
Maintain a secure and efficient network with Cisco DNA Premier Cloud Software Support, offering essential vendor backing for your critical IT infrastructure.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the highest level of network security and performance by automatically receiving critical software updates and patches. Streamline the process of staying current with vendor-recommended security fixes and feature enhancements.
cloud-managed networks, software-defined networking deployments, multi-site network operations, centralized IT management environments
Streamline Network Operations
Automate the delivery of new software features and performance improvements, reducing manual intervention and IT workload. Streamline network management by ensuring all software components are running the latest stable versions.
growing businesses, IT departments with limited staff, organizations prioritizing operational efficiency, networks requiring consistent performance
Ensure Licensing Compliance
Maintain full compliance with Cisco's software licensing agreements by subscribing to official support. Protect your organization from potential audits or penalties associated with outdated or unsupported software versions.
regulated industries, businesses with strict IT governance, companies undergoing IT audits, environments with centralized procurement
Key Features
Cisco DNA Premier Cloud Software
Access to advanced network automation, analytics, and security features for your entire network.
10 Million Device Capacity
Scalable licensing to support large enterprise network environments with extensive device counts.
1 Million User Capacity
Capacity to manage and secure a significant number of users across your organization's network.
Subscription Billing
Predictable operational expenses with a recurring subscription model for software access and support.
Premier Cloud Licensing
Entitlement to the highest tier of Cisco DNA software features and cloud-based management capabilities.
Industry Applications
Finance & Insurance
This sector requires robust security and compliance, making Cisco DNA Premier Cloud's advanced features for threat detection and policy enforcement critical for protecting sensitive financial data and meeting regulatory demands.
Healthcare & Life Sciences
Healthcare organizations need reliable, secure networks to manage patient data and critical medical devices, benefiting from Cisco DNA's capabilities in network segmentation, compliance, and high availability.
Manufacturing & Industrial
Industrial environments demand high network performance and security for operational technology (OT) and IT convergence. Cisco DNA Premier Cloud supports secure connectivity and automation for smart factory initiatives.
Education & Research
Educational institutions manage large, diverse user populations and require scalable, secure network solutions. Cisco DNA Premier Cloud offers features for managing bandwidth, ensuring student data privacy, and supporting research initiatives.
Frequently Asked Questions
What is Cisco DNA Premier Cloud?
Cisco DNA Premier Cloud is a software suite that provides advanced capabilities for network automation, assurance, and security. It enables centralized management and policy enforcement across your network infrastructure.
What does 'Solution Support' entail?
Solution Support includes access to Cisco's technical assistance center for software issues, as well as entitlement to software updates, patches, and new feature releases. It ensures your software remains current and supported.
How long is the license term?
The license term is typically one year, as indicated by '1M' in the product code, meaning it is a one-month subscription billed annually or monthly depending on the specific contract terms. The '1M' likely refers to the billing cycle or term length.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.