Cisco DNA Premier Cloud Software Support
Secure essential support for your Cisco DNA Premier Cloud software, ensuring uninterrupted access to advanced network automation and security features for your business operations.
- Coverage: Entitlement to software updates, patches, and technical assistance for Cisco DNA Premier Cloud.
- Duration: 15-month subscription term providing continuous protection and access.
- Value: Maintains network compliance and operational efficiency by ensuring software is up-to-date and supported.
- Access: Unlocks continued access to advanced network analytics, policy automation, and security capabilities.
Product Overview
Product Overview
This Cisco Solution Support subscription provides essential maintenance and technical assistance for your Cisco DNA Premier Cloud software. It ensures you receive timely software updates, patches, and access to Cisco's expert support resources, maintaining the health and performance of your network infrastructure.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this license is crucial for businesses utilizing Cisco's Software-Defined Networking solutions. It integrates directly into your existing Cisco environment, supporting the ongoing operation and optimization of your network.
- Software Updates: Receive regular updates and patches to keep your Cisco DNA Premier Cloud software current.
- Technical Assistance: Access to Cisco's technical support for troubleshooting and issue resolution.
- Feature Access: Ensures continued access to the full suite of features included in the Premier Cloud license.
- Compliance: Helps maintain regulatory compliance by ensuring your software is supported and up-to-date.
- Operational Continuity: Minimizes downtime risk by providing resources for prompt issue resolution.
This Cisco support subscription is the right choice for SMB and mid-market teams needing reliable access to advanced network capabilities and expert assistance.
What This Enables
Access to Software Updates and Patches
Entitlement to receive the latest software updates and security patches for Cisco DNA Premier Cloud. This ensures your network benefits from new features and critical security enhancements, maintaining a strong security posture.
businesses with active network infrastructure, organizations prioritizing security, teams managing software lifecycles, companies requiring up-to-date network capabilities
Technical Support for Network Issues
Coverage for technical assistance from Cisco experts to resolve network issues and troubleshoot software problems. This minimizes downtime and ensures rapid resolution, keeping your business operations uninterrupted.
companies with critical network dependencies, IT departments managing complex environments, businesses seeking rapid issue resolution, organizations requiring expert network guidance
Continued Access to Premier Cloud Features
Protection against feature degradation or loss by ensuring continued access to all capabilities within the Cisco DNA Premier Cloud license. This allows your organization to fully utilize advanced network automation, analytics, and policy management tools.
organizations leveraging advanced network automation, businesses dependent on network analytics, teams managing network policies, companies seeking full software functionality
Key Features
Cisco DNA Premier Cloud Software
Provides advanced network automation, policy management, and security capabilities for your business network.
15-Month Subscription Term
Ensures continuous support and access to software updates for a defined period, simplifying budget planning.
Software Updates and Patches
Keeps your network secure and performing optimally with the latest feature enhancements and critical fixes.
Technical Assistance Center (TAC) Access
Offers expert support to quickly resolve issues and minimize network downtime.
License Compliance
Helps maintain adherence to licensing agreements and regulatory standards.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network operations to protect sensitive data and ensure continuous service availability, making robust software support critical.
Healthcare & Life Sciences
Healthcare providers must maintain strict data privacy and operational uptime to comply with regulations like HIPAA and ensure patient care continuity, necessitating reliable network infrastructure support.
Manufacturing & Industrial
Industrial environments rely on stable and secure network connectivity for operational technology (OT) and IT systems, where downtime can lead to significant production losses and safety risks.
Legal & Professional Services
Law firms and professional services organizations handle confidential client data and require consistent access to their IT systems to maintain productivity and meet client service level agreements.
Frequently Asked Questions
What is Cisco Solution Support for DNA Premier Cloud?
It is a subscription service providing technical support, software updates, and patches for Cisco DNA Premier Cloud software. This ensures your network remains operational, secure, and compliant.
What does 'Premier Cloud' licensing entail?
Premier Cloud licensing typically includes advanced features for network automation, policy enforcement, security, and analytics, delivered via a cloud-based management platform.
How long is this license valid?
This specific subscription is for a 15-month term, providing continuous support and access during that period.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.