Cisco DNA Premier Cloud Software Support
Secure 1-year of Cisco DNA Premier Cloud software support to ensure uninterrupted network operations and access to advanced features for your business.
- Coverage: Access to Cisco TAC for software issues and updates.
- Term: 1-year subscription ensures continuous support.
- Features: Unlocks full capabilities of Cisco DNA Premier Cloud.
- Value: Maintains network performance and compliance.
Product Overview
Product Overview
This is a 1-year subscription for Cisco DNA Premier Cloud software support, covering 50 million endpoints. It provides essential access to Cisco's technical assistance center (TAC) for software-related issues, bug fixes, and access to software updates and new features.
This license is designed for mid-market to enterprise organizations that rely on Cisco's intent-based networking solutions to manage and secure their IT infrastructure. It ensures that IT teams can maintain optimal network performance, address critical issues promptly, and stay current with the latest software advancements.
- Software Access: Entitlement to the latest Cisco DNA Premier Cloud software releases.
- Technical Support: Access to Cisco's expert technical assistance center (TAC).
- Bug Fixes: Timely resolution for software defects and vulnerabilities.
- Endpoint Coverage: Supports up to 50 million endpoints within your network.
- Subscription Term: 1-year duration for predictable support costs.
This Cisco software support subscription is ideal for mid-market organizations seeking reliable access to advanced network management features and expert technical assistance.
What This Enables
Access to Critical Software Updates
Enable teams to stay current with the latest Cisco DNA Premier Cloud software features and security patches. Streamline network management by ensuring access to bug fixes and performance enhancements.
cloud-managed networks, large-scale deployments, hybrid IT environments, software-defined networking
Prompt Technical Issue Resolution
Automate the process of resolving network software issues with direct access to Cisco TAC. Minimize downtime by ensuring rapid support for critical incidents affecting network operations.
business-critical networks, high-availability environments, IT operations centers, remote workforce support
Maintain Software Compliance
Ensure your network software adheres to regulatory requirements and internal security policies. Protect against vulnerabilities by having entitlement to timely security advisories and patches.
regulated industries, data security focus, IT governance frameworks, compliance audits
Key Features
Cisco Technical Assistance Center (TAC) Access
Receive expert guidance and rapid resolution for software-related network issues, minimizing operational disruptions.
Software Updates and Upgrades
Ensure your network infrastructure benefits from the latest features, security enhancements, and performance improvements.
1-Year Subscription Term
Provides predictable budgeting and continuous access to support services for a defined period.
Premier Cloud Licensing
Unlocks the full suite of advanced capabilities within Cisco's DNA Premier Cloud offering for comprehensive network management.
Industry Applications
Finance & Insurance
Ensures high availability and security for critical financial transactions and sensitive customer data, meeting stringent regulatory compliance needs.
Healthcare & Life Sciences
Supports the reliable operation of network infrastructure critical for patient care systems and medical data management, adhering to HIPAA and other privacy regulations.
Manufacturing & Industrial
Maintains operational continuity for industrial control systems and production networks, where downtime can lead to significant financial losses and safety risks.
Education & Research
Provides stable and secure network access for students and staff, supporting research initiatives and administrative functions across large campuses.
Frequently Asked Questions
What is Cisco DNA Premier Cloud?
Cisco DNA Premier Cloud is an intent-based networking solution that provides advanced capabilities for network automation, assurance, and security, delivered through a cloud-based management platform.
What does this support contract cover?
This contract provides 1-year of support for your Cisco DNA Premier Cloud software license, including access to Cisco TAC, software updates, and bug fixes for up to 50 million endpoints.
Who is this support intended for?
This support is for businesses that have purchased Cisco DNA Premier Cloud software and require ongoing technical assistance and software maintenance to ensure optimal network performance and security.
Deployment & Support
Deployment Complexity
High — engineer-led
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.