Cisco DNA Premier Cloud Software Support
Maintain optimal performance and security for your Cisco DNA Premier Cloud software with 3 years of dedicated solution support, ensuring uninterrupted network operations.
- Access to Software Updates: Entitlement to the latest software releases, patches, and feature enhancements for Cisco DNA Premier Cloud.
- Technical Support: Coverage for technical issues, troubleshooting assistance, and expert guidance from Cisco engineers.
- License Compliance: Ensures your organization remains compliant with Cisco's licensing terms and conditions.
- Continued Operation: Guarantees ongoing access to critical network management and automation capabilities.
Product Overview
Product Overview
This Cisco Solution Support for DNA Premier Cloud provides essential maintenance and technical assistance for your network software. It covers software updates, patches, and expert support for a 50 million node count over a 3-year term, ensuring your network management platform remains current and operational.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this subscription is crucial for businesses that rely on Cisco's Digital Network Architecture for network automation, policy enforcement, and visibility. It integrates directly into your existing Cisco infrastructure, providing a vital layer of support for your core network operations.
- Software Updates & Upgrades: Access to the latest features and security patches.
- 24x7 Technical Assistance: Expert support for troubleshooting and issue resolution.
- License Management: Ensures compliance and proper utilization of your software licenses.
- Performance Optimization: Guidance to maintain peak network performance.
- Security Enhancements: Timely updates to protect against emerging threats.
Secure your network's future with continuous support and feature access for Cisco DNA Premier Cloud, tailored for growing businesses.
What This Enables
Access to Software Updates and Patches
Entitlement to receive the latest software releases, feature enhancements, and critical security patches for Cisco DNA Premier Cloud. This ensures your network management platform benefits from ongoing innovation and protection against emerging threats.
organizations with evolving network requirements, businesses prioritizing security posture, teams managing complex network infrastructures, companies seeking to maximize software investment
Expert Technical Support and Troubleshooting
Coverage for technical issues, providing access to Cisco's expert support engineers for troubleshooting and resolution. This ensures that any operational disruptions are addressed promptly, minimizing network downtime and impact on business operations.
businesses with limited in-house network expertise, organizations experiencing intermittent network issues, teams requiring rapid issue resolution, companies dependent on network availability
License Compliance and Entitlement Management
Guarantees that your organization remains compliant with Cisco's licensing terms and conditions for DNA Premier Cloud. This avoids potential penalties or service interruptions associated with licensing discrepancies.
companies undergoing regular IT audits, businesses with strict regulatory compliance needs, organizations managing multiple software licenses, teams seeking to avoid licensing risks
Key Features
Cisco DNA Premier Cloud Software
Unlock advanced network automation, policy management, and visibility features essential for modern IT operations.
Solution Support
Receive expert technical assistance and troubleshooting to resolve issues quickly and maintain network uptime.
Software Updates and Patches
Stay current with the latest features and security enhancements to protect your network and improve performance.
3-Year Term
Provides long-term planning and budget predictability for your network software support needs.
50 Million Node Count
Scalable support suitable for large and growing network environments.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network operations to meet stringent regulatory compliance standards like PCI DSS and SOX, making continuous software support critical.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure uninterrupted access to patient data and critical systems, necessitating robust and supported network infrastructure.
Manufacturing & Industrial
Industrial environments rely on stable and secure network connectivity for operational technology (OT) and IT convergence, where downtime can lead to significant production losses.
Education & Research
Educational institutions manage large, dynamic user bases and require scalable, secure network solutions to support teaching, research, and administrative functions effectively.
Frequently Asked Questions
What is Cisco DNA Premier Cloud?
Cisco DNA Premier Cloud is a software subscription that provides advanced capabilities for network automation, policy enforcement, and visibility across your enterprise network. It is designed to simplify network management and improve operational efficiency.
What does 'Solution Support' cover?
Solution Support includes access to software updates, patches, and technical assistance from Cisco engineers. It helps ensure your software remains current, secure, and operational, with expert help available for troubleshooting.
Who is this license intended for?
This license and support package is designed for businesses, particularly SMB and mid-market companies, that use Cisco's Digital Network Architecture for their own IT operations and require ongoing support and updates for their network management software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.