Cisco DNA Premier Cloud Software Support
Secure essential Cisco DNA Premier Cloud software support for your business, ensuring uninterrupted network operations and access to critical features for up to 5 million endpoints.
- Coverage for Software Issues: Access to Cisco's expert technical support for troubleshooting and resolving software-related problems.
- Access to Updates & Upgrades: Entitlement to the latest software releases, patches, and feature enhancements for your DNA Premier Cloud solution.
- Proactive Issue Resolution: Protection against potential disruptions through timely support and guidance from Cisco engineers.
- Compliance & Operational Continuity: Maintain regulatory compliance and ensure your network infrastructure remains operational and optimized.
Product Overview
Product Overview
This Cisco DNA Premier Cloud Software Support subscription provides essential technical assistance and access to software updates for your Cisco networking environment. It covers the DNA Premier Cloud licensing, ensuring your organization can effectively manage and secure its network infrastructure.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this support package integrates with your existing Cisco deployments. It is crucial for maintaining network stability, optimizing performance, and ensuring access to advanced network automation and security features within your data center or campus network.
- Enhanced Network Management: Unlock advanced capabilities for network automation, policy enforcement, and visibility.
- Security Posture Improvement: Benefit from integrated security features and threat detection within the DNA Premier Cloud platform.
- Scalable Licensing: Supports environments with up to 5 million endpoints, providing flexibility for growth.
- Subscription-Based Access: Ensures continuous access to software features and support throughout the license term.
- Expert Technical Assistance: Receive timely support from Cisco for troubleshooting and issue resolution.
This Cisco DNA Premier Cloud support subscription is the ideal choice for businesses seeking reliable network management and security without the overhead of extensive in-house expertise.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain a secure and up-to-date network by providing access to the latest Cisco DNA Premier Cloud software releases. This ensures protection against emerging threats and access to new functionalities that enhance network performance.
cloud-managed networks, software-defined networking deployments, network automation initiatives, security-focused IT environments
Streamline Network Troubleshooting
Automate issue resolution by providing direct access to Cisco's expert support for complex software-related problems. This reduces Mean Time To Resolution (MTTR) and minimizes operational disruptions for your business.
business-critical network infrastructure, IT teams managing hybrid environments, organizations prioritizing network uptime
Automate Policy Enforcement and Management
Empower IT professionals to consistently enforce network policies across the entire infrastructure through the DNA Premier Cloud platform. This ensures compliance and simplifies the management of user access and security settings.
campus network deployments, branch office connectivity, secure access service edge (SASE) strategies
Key Features
Cisco DNA Premier Cloud Licensing
Unlocks advanced network automation, security, and analytics features for comprehensive network management.
Subscription Billing
Provides predictable operational expenses and continuous access to software and support.
Support for up to 5 Million Endpoints
Scales to accommodate large and growing network environments, ensuring broad coverage.
1-Year License Term
Offers a defined period of access and support, allowing for strategic IT planning and budgeting.
Cisco Technical Support
Ensures timely resolution of software issues with access to vendor expertise.
Industry Applications
Finance & Insurance
Financial institutions require robust security and compliance features, which Cisco DNA Premier Cloud provides through advanced policy enforcement and threat detection capabilities.
Healthcare & Life Sciences
Healthcare organizations need secure and reliable network connectivity for patient data and critical systems, supported by Cisco's advanced security and network management features.
Manufacturing & Industrial
Industrial environments benefit from network automation and visibility to optimize operations and ensure the uptime of critical manufacturing systems.
Education & Research
Educational institutions manage large, diverse user bases and require scalable, secure network solutions to support learning and research activities.
Frequently Asked Questions
What is Cisco DNA Premier Cloud?
Cisco DNA Premier Cloud is a software suite that provides advanced capabilities for network automation, policy enforcement, security, and analytics, managed through a cloud-based platform.
What does this support subscription cover?
This subscription covers technical support for the Cisco DNA Premier Cloud software and provides access to software updates and upgrades during the license term.
Who is this license intended for?
This license is intended for businesses that use Cisco networking equipment and software for their own operations, requiring advanced features and ongoing support for their network infrastructure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.