Cisco DNA Premier Cloud Software Support, 3 Year Term
Maintain optimal performance and security for your Cisco DNA Premier Cloud software with a 3-year support subscription, ensuring uninterrupted network operations.
- Coverage for Software Updates: Access to the latest software releases, patches, and feature enhancements for Cisco DNA Premier Cloud.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution from Cisco engineers.
- License Term: Subscription-based coverage for a defined 3-year period, providing predictable IT budgeting.
- Compliance Assurance: Maintain regulatory compliance and security posture with timely software updates and support.
Product Overview
Product Overview
This is a 3-year subscription for Cisco Solution Support for DNA Premier Cloud software. It provides access to software updates, technical assistance, and ongoing maintenance for your Cisco networking infrastructure.
IT Managers and IT Professionals in SMB and mid-market organizations utilize this support to ensure their Cisco DNA Premier Cloud environment remains secure, up-to-date, and fully functional, minimizing downtime and operational disruptions.
- Software Updates & Upgrades: Receive the latest feature releases and patches to enhance network capabilities.
- 24x7 Technical Assistance: Access expert support for rapid issue resolution and troubleshooting.
- Proactive Monitoring: Benefit from tools and insights to help identify and address potential network issues.
- Security Patching: Ensure your network is protected against emerging threats with timely security updates.
- Predictable Costs: A 3-year subscription model offers clear budgeting and avoids unexpected expenses.
This Cisco support subscription is the ideal solution for SMB and mid-market businesses seeking reliable network performance and expert assistance.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest software versions, ensuring access to new features and critical security patches. This proactive approach minimizes vulnerabilities and enhances overall network performance.
cloud-managed networks, software-defined networking, network infrastructure, IT operations, business continuity
Streamline Network Management
Streamline the process of updating and managing network software across your organization. This reduces manual effort and ensures consistency in your IT environment.
distributed IT environments, centralized IT management, network operations centers, IT administration
Automate Security Enhancements
Automate the deployment of security enhancements and bug fixes to protect your business data and operations. This ensures your network remains resilient against evolving cyber threats.
cybersecurity posture, regulatory compliance, data protection, risk mitigation
Key Features
Cisco DNA Premier Cloud Software
Provides advanced network automation, segmentation, and analytics capabilities for your business network.
3-Year Subscription Term
Offers predictable budgeting and ensures continuous access to software and support for an extended period.
Software Updates and Upgrades
Keeps your network secure and performing optimally with the latest features and patches.
Technical Support
Provides access to Cisco experts for troubleshooting and issue resolution, minimizing downtime.
Premier Cloud Licensing
Unlocks advanced features and capabilities within the Cisco DNA platform for enhanced network control.
Industry Applications
Finance & Insurance
Financial institutions require robust security and compliance, which is supported by up-to-date Cisco DNA Premier Cloud software and ongoing technical assistance.
Healthcare & Life Sciences
Healthcare organizations depend on secure and reliable network operations to manage sensitive patient data, making continuous software support critical for compliance and uptime.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and IT integration, necessitating timely software updates and support to prevent disruptions.
Education & Research
Educational institutions manage large, complex networks and require consistent performance and security for students and staff, benefiting from predictable software support.
Frequently Asked Questions
What is Cisco DNA Premier Cloud?
Cisco DNA Premier Cloud is a software suite that provides advanced capabilities for network automation, security, and analytics, managed through a cloud-based platform.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, technical assistance, and ongoing maintenance for the licensed software product.
How long is the license term?
This specific license is for a 3-year term, providing coverage for that duration.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.