Cisco DNA Premier OnPrem Software License Support, 15M Users, 5 Years
This Cisco Solution Support contract provides 5 years of essential software maintenance and access for your DNA Premier OnPrem licenses, covering up to 15 million users.
- Extended Coverage: 5-year term ensures uninterrupted access to software updates, patches, and technical assistance.
- Feature Entitlement: Maintains access to advanced network automation, policy enforcement, and security features within DNA Premier.
- Operational Continuity: Guarantees ongoing support to prevent downtime and maintain network performance for critical business operations.
- Compliance Assurance: Helps meet regulatory and internal policy requirements by ensuring software is up-to-date and supported.
Product Overview
Product Overview
This Cisco Solution Support contract is designed for businesses utilizing Cisco DNA Premier software on-premises. It provides a 5-year term of essential support, ensuring continuous access to software updates, patches, and technical expertise for up to 15 million users.
IT Managers and IT Professionals in mid-market and enterprise environments use this support to maintain the health, security, and functionality of their Cisco networking infrastructure. It integrates directly with their existing on-premises Cisco DNA Premier deployment, safeguarding critical network services.
- Software Updates & Patches: Access to the latest software releases and security patches to protect against vulnerabilities.
- Technical Support: Entitlement to expert assistance for troubleshooting and issue resolution from Cisco.
- Feature Access: Continued ability to utilize advanced network analytics, automation, and policy management capabilities.
- License Compliance: Ensures your software license remains current and supported, avoiding potential compliance issues.
- Long-Term Planning: Provides predictable support costs and operational continuity for a 5-year period.
This 5-year support contract is ideal for mid-market and enterprise organizations seeking reliable, long-term operational stability for their Cisco DNA Premier on-premises software.
What This Enables
Continuous Software Updates and Patches
Enable teams to maintain the latest security patches and software updates for Cisco DNA Premier. This ensures the network infrastructure is protected against emerging threats and vulnerabilities.
on-premises software deployment, network infrastructure management, IT security posture, business continuity planning
Access to Expert Technical Support
Provide IT professionals with direct access to Cisco's technical support engineers for troubleshooting and issue resolution. This minimizes downtime and accelerates the resolution of complex network problems.
complex network environments, mission-critical operations, IT resource augmentation, rapid issue response
Maintain Advanced Feature Functionality
Streamline network operations by ensuring continued access to advanced features like automation, policy enforcement, and analytics within DNA Premier. This allows for efficient network management and optimization.
network automation initiatives, policy-driven networking, IT performance monitoring, scalable network architecture
Key Features
5-Year Support Term
Provides long-term operational stability and predictable support costs for your Cisco DNA Premier software.
Software Updates and Patches
Ensures your network is protected with the latest security fixes and performance enhancements.
Technical Assistance Center (TAC) Access
Offers direct access to Cisco experts for rapid troubleshooting and issue resolution.
DNA Premier Feature Entitlement
Guarantees continued access to advanced network automation, security, and analytics capabilities.
On-Premises Deployment Support
Specifically designed for businesses running Cisco DNA Premier within their own data centers or facilities.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and continuously available networks to protect sensitive data and comply with strict regulatory mandates like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers depend on robust and reliable network infrastructure to manage patient data, support critical medical devices, and adhere to HIPAA compliance standards.
Manufacturing & Industrial
Industrial operations rely on stable network connectivity for automation, real-time monitoring, and supply chain management, where downtime can lead to significant production losses.
Education & Research
Educational institutions manage large, complex networks supporting numerous users and devices, requiring consistent performance and security to facilitate learning and research activities.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides a 5-year contract for software maintenance, including access to updates, patches, and technical assistance for specific Cisco software titles like DNA Premier.
What does 'DNA Premier OnPrem' refer to?
DNA Premier OnPrem signifies the premium tier of Cisco's Digital Network Architecture software, deployed and managed within your organization's own IT infrastructure, rather than in the cloud.
Why is a 5-year support term beneficial?
A 5-year term offers extended operational assurance, helps in long-term IT planning, and provides predictable budgeting for critical software support, reducing the risk of unexpected service interruptions.
Deployment & Support
Deployment Complexity
High — engineer-led
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.