Cisco DNA Premier OnPrem Software License Support
Secure 3-year Cisco DNA Premier OnPrem software support to ensure uninterrupted network operations and access to advanced features for your business.
- Coverage for Software Updates: Access to the latest software releases, patches, and feature enhancements for Cisco DNA Premier.
- Technical Support: Entitlement to expert technical assistance from Cisco for troubleshooting and issue resolution.
- License Compliance: Maintain adherence to Cisco licensing agreements and avoid potential penalties.
- Operational Continuity: Protection against service disruptions and assurance of ongoing network functionality.
Product Overview
Product Overview
This Cisco Solution Support contract provides essential maintenance and technical assistance for your Cisco DNA Premier OnPrem software license over a 3-year term. It ensures you receive ongoing software updates, patches, and access to Cisco's expert support team, crucial for maintaining a secure and high-performing network environment.
Designed for businesses utilizing Cisco's advanced networking software on-premises, this subscription is ideal for IT Managers and IT Professionals responsible for network infrastructure. It integrates directly with your existing Cisco DNA Premier deployment, providing a critical layer of support to keep your operations running smoothly and securely.
- Software Updates & Upgrades: Gain access to the latest Cisco DNA Premier software versions and feature releases.
- 24x7 Technical Assistance: Receive expert help from Cisco TAC for critical issues and day-to-day operational challenges.
- Proactive Issue Resolution: Benefit from patches and bug fixes to prevent potential network disruptions.
- License Management: Ensure your software license remains compliant and up-to-date.
- Optimized Network Performance: Maintain peak performance and security with continuous software support.
This Cisco support subscription is the right choice for SMB and mid-market teams needing reliable access to software updates and expert technical assistance for their Cisco DNA Premier deployment.
What This Enables
Access to Software Updates and Patches
Enable teams to stay current with the latest Cisco DNA Premier software features and security enhancements. Streamline network management by ensuring all deployed software is up-to-date and patched against known vulnerabilities.
on-premises software deployments, managed network infrastructure, IT operations teams, network security posture
Continuous Technical Support
Provide IT professionals with direct access to Cisco's expert technical assistance for troubleshooting and issue resolution. Automate problem-solving by having a dedicated support channel for critical network incidents.
business-critical applications, IT support departments, network uptime assurance, rapid incident response
License Compliance and Lifecycle Management
Ensure organizations remain compliant with Cisco licensing agreements, avoiding potential penalties or service interruptions. Streamline the software lifecycle by having a clear support term and renewal path.
software asset management, regulatory adherence, IT budget planning, long-term technology strategy
Key Features
Cisco DNA Premier OnPrem Software
Provides access to advanced network automation, analytics, and security features for your on-premises infrastructure.
Solution Support Contract
Ensures continuous access to software updates, patches, and expert technical assistance from Cisco.
3-Year Term
Offers long-term predictability for your software support costs and operational planning.
25 Million Device Capacity
Scales to support large and complex network environments with extensive device management capabilities.
Subscription Billing
Provides a predictable operational expense for managing your critical network software.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network operations to protect sensitive data and ensure compliance with strict regulatory standards like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare organizations must maintain robust network security and availability to protect patient data (HIPAA compliance) and ensure critical medical systems remain operational.
Manufacturing & Industrial
Industrial environments depend on stable and secure network connectivity for operational technology (OT) and IT systems, requiring consistent performance and minimal downtime.
Government & Public Sector
Government agencies need secure, reliable, and compliant network solutions to support essential public services and protect sensitive citizen information.
Frequently Asked Questions
What is Cisco DNA Premier OnPrem?
Cisco DNA Premier OnPrem is a software suite that provides advanced capabilities for network automation, assurance, and security for on-premises deployments. It allows for centralized management and visibility of your network infrastructure.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, patches, and technical assistance from Cisco for the covered software. It ensures your software remains current and supported.
Why is a 3-year term beneficial?
A 3-year term provides cost predictability and ensures continuous support coverage for your critical network software, avoiding potential gaps in service or unexpected price increases.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.