Cisco DNA Premier OnPrem Software Support, 10G, 1 Year
Maintain optimal performance and access critical updates for your Cisco DNA Premier OnPrem software with 1 year of dedicated solution support, ensuring uninterrupted network operations.
- Coverage for Software Updates: Access to the latest software releases, patches, and feature enhancements for Cisco DNA Premier OnPrem.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution from Cisco engineers.
- Compliance Assurance: Protection against licensing lapses and ensures adherence to software usage terms and regulatory requirements.
- Continued Operation: Protection against service disruptions by ensuring timely access to critical bug fixes and security updates.
Product Overview
Product Overview
This is a 1-year subscription for Cisco Solution Support for DNA Premier OnPrem software, covering network infrastructure licensed for 10 Gigabits per second (10G) capacity. It provides essential technical support and access to software updates, ensuring your network management platform remains current and operational.
Ideal for IT Managers and IT Professionals in mid-market companies, this subscription is designed for organizations that manage their Cisco DNA Premier OnPrem environment directly. It integrates into existing network management stacks, providing a critical layer of support for business-critical network operations.
- Software Updates: Gain access to new features, performance improvements, and security patches.
- Technical Assistance: Receive expert help from Cisco for troubleshooting and issue resolution.
- License Compliance: Maintain adherence to Cisco's licensing terms and avoid potential penalties.
- Operational Continuity: Minimize downtime with timely access to bug fixes and critical updates.
- Capacity Coverage: Supports network infrastructure licensed for 10 Gigabits per second (10G) throughput.
This Cisco software support subscription is the right choice for mid-market teams needing reliable access to updates and expert assistance for their on-premises network management.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Premier OnPrem software. This ensures the network management platform operates with optimal performance and reduced vulnerability.
on-premises software deployment, network management infrastructure, continuous integration environments, IT operations management
Streamline Technical Issue Resolution
Streamline the process of resolving network management software issues by providing direct access to Cisco's expert support engineers. This reduces Mean Time To Resolution (MTTR) and minimizes operational disruptions.
business-critical applications, IT support workflows, proactive network monitoring, infrastructure stability
Automate Compliance and Licensing
Automate adherence to software licensing terms and regulatory requirements by ensuring your Cisco DNA Premier OnPrem software is properly supported and updated. This prevents potential audit issues and associated penalties.
regulated environments, IT asset management, software lifecycle management, operational risk mitigation
Key Features
Cisco Solution Support
Provides direct access to Cisco's technical expertise for faster issue resolution and enhanced operational efficiency.
Software Updates and Upgrades
Ensures your Cisco DNA Premier OnPrem platform is always running the latest, most secure version, unlocking new capabilities and performance improvements.
10G Capacity Coverage
Supports network infrastructure designed for high-speed data transfer, ensuring your management software scales with your bandwidth needs.
1-Year Subscription Term
Offers predictable budgeting and continuous access to support and updates for a defined period, simplifying IT planning.
On-Premises Deployment Focus
Tailored for businesses managing their network infrastructure directly, providing essential support for their specific deployment model.
Industry Applications
Finance & Insurance
Ensures compliance with stringent financial regulations and maintains high availability for critical transaction processing systems through continuous software updates and expert support.
Manufacturing & Industrial
Guarantees operational continuity for industrial control systems and supply chain management platforms by providing timely access to bug fixes and security patches for network management software.
Healthcare & Life Sciences
Supports the need for secure and reliable network operations in healthcare settings, ensuring patient data privacy and compliance with HIPAA through up-to-date and supported software.
Education & Research
Enables educational institutions to manage complex network environments efficiently, providing access to the latest features for research computing and student services while maintaining budget predictability.
Frequently Asked Questions
What is Cisco DNA Premier OnPrem?
Cisco DNA Premier OnPrem is a software suite that provides advanced capabilities for network automation, assurance, and security for on-premises deployments. It allows organizations to manage and optimize their network infrastructure.
What does 'Solution Support' mean for this license?
Solution Support means you get access to Cisco's technical experts for troubleshooting and issue resolution related to the software. It also includes access to software updates, patches, and bug fixes to keep your system current and secure.
Who is the target audience for this support subscription?
This support subscription is designed for IT Managers and IT Professionals in mid-market companies who are responsible for managing their own Cisco DNA Premier OnPrem software and network infrastructure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.