Cisco DNA Premier OnPrem Software Support, 15 Months
Maintain optimal performance and access critical updates for your Cisco DNA Premier OnPrem software with 15 months of solution support, ensuring uninterrupted network operations.
- Coverage for Software Updates: Access to the latest software releases, patches, and bug fixes to keep your network secure and performing optimally.
- Technical Support Access: Entitlement to expert technical assistance from Cisco for troubleshooting and issue resolution, minimizing downtime.
- License Compliance: Ensures your deployment remains compliant with Cisco's licensing terms, avoiding potential penalties or service disruptions.
- Feature Entitlement: Guarantees continued access to all features and capabilities included in your Cisco DNA Premier OnPrem license throughout the term.
Product Overview
Product Overview
This offering provides 15 months of Cisco Solution Support for your DNA Premier OnPrem software license. It ensures you receive ongoing technical assistance, software updates, and access to the full feature set of your Cisco DNA Premier solution, critical for maintaining a secure and efficient network infrastructure.
This support is designed for businesses that utilize Cisco's Digital Network Architecture (DNA) Premier software on their premises. It is ideal for IT Managers and IT Professionals within SMB and mid-market organizations who need reliable access to support and software enhancements to manage their network operations effectively.
- Continuous Software Access: Receive all software updates, patches, and new feature releases for your Cisco DNA Premier OnPrem deployment.
- Expert Technical Assistance: Gain access to Cisco's technical support teams for prompt resolution of software-related issues.
- License Management: Helps maintain compliance with your Cisco software licensing agreements.
- Performance Optimization: Ensures your network functions at peak efficiency with the latest software optimizations.
- Security Enhancements: Stay protected with timely security patches and updates to mitigate vulnerabilities.
This Cisco solution support is the right choice for SMB and mid-market teams needing reliable, ongoing access to software updates and expert assistance for their on-premises Cisco DNA Premier deployment.
What This Enables
Continuous Access to Software Updates
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Premier OnPrem software. Streamline network operations by ensuring all software components are up to date and functioning as intended.
on-premises software deployments, managed network infrastructure, IT operations continuity, software lifecycle management
Expert Technical Assistance for Issues
Provide IT professionals with direct access to Cisco's expert support for troubleshooting and resolving complex software-related network issues. Minimize downtime and accelerate problem resolution to maintain business productivity.
business-critical network environments, proactive IT management, rapid issue response, operational stability
Maintain Software Licensing Compliance
Organizations deploying Cisco DNA Premier OnPrem software can ensure their licensing remains compliant throughout the support term. Avoid potential disruptions or penalties associated with non-compliance by staying current with vendor agreements.
regulated business operations, IT asset management, vendor contract adherence, risk mitigation
Key Features
15-Month Subscription Term
Provides a defined period of assured software updates and technical support, simplifying budget planning and ensuring continuity.
Cisco DNA Premier OnPrem Software Coverage
Ensures that the specific features and functionalities of your on-premises Cisco DNA Premier deployment are supported and enhanced.
Software Updates and Patches
Keeps your network secure and performing optimally by providing timely access to the latest software releases and critical security fixes.
Technical Support
Offers direct access to Cisco's technical expertise for efficient troubleshooting and resolution of software-related issues, reducing operational risk.
License Entitlement
Guarantees continued access to all licensed features, preventing unexpected service interruptions or feature limitations.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and compliant network infrastructures, making continuous software updates and expert support for platforms like Cisco DNA Premier essential for protecting sensitive data and maintaining regulatory adherence.
Healthcare & Life Sciences
Healthcare organizations rely on robust and always-available networks for patient care and data management, necessitating timely software updates and reliable technical support to prevent disruptions and ensure HIPAA compliance.
Manufacturing & Industrial
Industrial environments depend on stable and secure network connectivity for operational technology (OT) and IT systems, where Cisco DNA Premier support helps maintain system integrity and prevent costly downtime.
Legal & Professional Services
Law firms and professional services companies handle confidential client information and require secure, reliable network operations, making ongoing support for their Cisco infrastructure critical for data protection and business continuity.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support is a service that provides technical support and software updates for Cisco products and solutions. It helps ensure your technology operates effectively and remains secure.
What does 'DNA Premier OnPrem' refer to?
DNA Premier OnPrem signifies Cisco's Digital Network Architecture software licensed for deployment and operation on your own premises, rather than in the cloud.
Why is a 15-month term important?
A 15-month term provides a clear duration for support coverage, aligning with common budgeting cycles and ensuring you have access to updates and assistance for a significant period.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.