Cisco DNA Premier OnPrem Software Support, 500M, 3 Year Subscription
This 3-year Cisco DNA Premier OnPrem software support subscription ensures your network infrastructure remains compliant and fully functional.
- Coverage for Software Updates: Access to the latest Cisco IOS XE software releases, patches, and security updates to maintain optimal performance and security.
- Technical Support: Entitlement to expert technical assistance from Cisco for troubleshooting and issue resolution, minimizing downtime.
- License Compliance: Guarantees adherence to Cisco licensing agreements, avoiding potential penalties and ensuring full feature utilization.
- Proactive Issue Resolution: Protection against unforeseen software-related problems that could impact business operations and productivity.
Product Overview
Product Overview
This is a 3-year subscription for Cisco DNA Premier OnPrem software support, covering up to 500 million devices. It provides essential access to software updates, technical assistance, and ongoing maintenance for your Cisco network infrastructure.
This license is designed for businesses that manage their own IT environments, including IT Managers and IT Professionals within SMB and mid-market companies. It integrates directly into your existing Cisco network hardware and software stack, ensuring continuous operation and feature access.
- Software Updates & Upgrades: Maintain peak performance and security with access to the latest Cisco IOS XE software releases and patches.
- 24x7 Technical Support: Receive expert assistance from Cisco engineers to quickly resolve network issues and minimize operational disruptions.
- License Management: Ensure compliance with Cisco licensing terms, avoiding costly penalties and enabling full utilization of software capabilities.
- Hardware & Software Compatibility: Guarantees that your software remains compatible with your Cisco network devices throughout the subscription term.
- Access to Premier Features: Unlocks advanced network automation, security, and analytics capabilities included in the DNA Premier suite.
This Cisco software support subscription is the ideal solution for SMB and mid-market organizations seeking reliable network operation and continuous feature access without enterprise-level overhead.
What This Enables
Access to Latest Software Features and Security Patches
Enable teams to maintain network security and performance by providing continuous access to the latest Cisco IOS XE software releases, patches, and security updates. This ensures that your network is protected against emerging threats and operates at peak efficiency.
onpremises networks, software-defined networking, network security management, IT infrastructure operations
Streamline Network Operations with Expert Support
Streamline IT operations by providing direct access to Cisco's expert technical support for troubleshooting and issue resolution. This reduces internal IT workload and minimizes the Mean Time To Repair (MTTR) for network incidents.
managed IT environments, network infrastructure maintenance, business continuity planning, IT service delivery
Automate License Compliance and Feature Utilization
Automate license compliance and ensure full utilization of advanced network capabilities included in the DNA Premier suite. This prevents potential licensing violations and ensures your organization benefits from all available network intelligence and automation features.
large-scale network deployments, IT asset management, software licensing compliance, network feature enablement
Key Features
Cisco IOS XE Software Updates
Maintain optimal network performance and security by always having access to the latest software versions and critical patches.
24x7 Technical Assistance Center (TAC)
Minimize downtime and resolve network issues quickly with direct access to Cisco's expert support engineers.
DNA Premier Features
Unlock advanced network automation, security, and analytics capabilities to enhance network visibility and control.
Subscription-based Licensing
Benefit from predictable costs and continuous access to software features and support throughout the 3-year term.
Compliance Assurance
Ensure adherence to Cisco licensing policies, avoiding potential penalties and maintaining full software functionality.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable networks to protect sensitive data and ensure uninterrupted service, making ongoing software support and compliance critical.
Healthcare & Life Sciences
Healthcare organizations must maintain strict data privacy and network uptime to support patient care and comply with regulations like HIPAA, necessitating robust and supported network infrastructure.
Manufacturing & Industrial
Industrial environments rely on stable and secure network connectivity for operational technology (OT) and IT systems, where continuous support prevents costly production downtime.
Education & Research
Educational institutions manage large, complex networks serving many users and devices, requiring consistent software updates and support to maintain performance and security for academic and administrative functions.
Frequently Asked Questions
What is Cisco DNA Premier OnPrem Software Support?
It is a 3-year subscription service from Cisco that provides ongoing support, software updates, and access to advanced features for your on-premises Cisco network infrastructure. It is designed for large-scale deployments.
What does '500M' refer to in the product title?
The '500M' typically refers to the capacity or scale of the license, often indicating support for up to 500 million devices or endpoints within your network environment.
What is the billing model for this license?
This is a subscription-based license, meaning it is billed on a recurring basis, in this case, for a 3-year term. This provides predictable costs for software support and access.
Deployment & Support
Deployment Complexity
Enterprise — PSA/SOW required
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.