Cisco DNA Premier OnPrem Software Support, 50M Users, 3 Year Term
This 3-year Cisco DNA Premier OnPrem software support subscription ensures your network infrastructure remains operational and secure, covering up to 50 million users.
- Extended Support: Coverage for your Cisco DNA Premier OnPrem software license for a full three years.
- User Capacity: Valid for environments utilizing up to 50 million user licenses.
- Technical Expertise: Access to Cisco's expert support for critical software issues.
- Operational Continuity: Minimizes downtime and ensures consistent network performance.
Product Overview
Product Overview
This is a 3-year subscription for Cisco Solution Support, specifically for DNA Premier OnPrem software licenses covering up to 50 million users. It provides essential technical support and maintenance to ensure the optimal performance and availability of your Cisco networking software.
This support contract is designed for mid-market to enterprise organizations that rely on Cisco's Digital Network Architecture (DNA) Premier software for their on-premises network management. It is ideal for IT Managers and IT Professionals responsible for maintaining complex network environments and ensuring business continuity.
- Software Entitlement: Maintains access to Cisco's premier network automation and assurance software.
- Support Coverage: Provides technical assistance for software-related issues.
- Subscription Term: A fixed 3-year duration for predictable budgeting and continuous coverage.
- Scalability: Supports environments with a significant user base, up to 50 million.
- Compliance Assurance: Helps maintain software currency and adherence to support requirements.
This Cisco software support subscription is the right choice for businesses needing reliable, long-term access to advanced network management capabilities without enterprise-level overhead.
What This Enables
Access to Expert Technical Assistance
Access to Cisco's specialized support engineers for troubleshooting and resolving complex software issues. This ensures that your IT team can quickly address problems and maintain network stability.
on-premises network deployments, software-defined networking, large-scale IT infrastructure, business continuity planning
Coverage for Software Updates and Patches
Entitlement to receive critical software updates, patches, and bug fixes from Cisco. This keeps your network software secure and performing optimally, protecting against emerging vulnerabilities.
managed network services, secure network operations, regulatory compliance environments, IT asset lifecycle management
Protection Against Operational Disruptions
Protection against potential network disruptions caused by software malfunctions or performance degradation. This support contract ensures timely resolution to minimize business impact.
mission-critical business operations, high-availability network requirements, business process automation, IT service level agreements
Key Features
Cisco Solution Support
Provides direct access to Cisco's technical experts for software-related issues, reducing resolution time and minimizing operational impact.
DNA Premier OnPrem License
Unlocks advanced network automation, assurance, and security features for your on-premises infrastructure.
50 Million User Capacity
Scales to support very large enterprise networks, ensuring comprehensive coverage for extensive user bases.
3-Year Subscription Term
Offers predictable budgeting and continuous, uninterrupted support for a defined period, simplifying IT management.
Software Updates and Patches
Ensures your network software remains current, secure, and compliant with the latest vendor releases.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network operations to protect sensitive data and ensure continuous trading and transaction processing, making robust software support essential.
Healthcare & Life Sciences
Healthcare providers must maintain strict compliance with regulations like HIPAA, necessitating secure, always-on networks for patient data management and critical medical systems.
Manufacturing & Industrial
Industrial environments rely on networked systems for operational technology (OT) and IT integration, demanding high availability and performance to prevent costly production downtime.
Government & Public Sector
Government agencies handle sensitive citizen data and critical infrastructure, requiring secure, stable, and compliant network solutions with reliable vendor support.
Frequently Asked Questions
What is Cisco DNA Premier OnPrem?
Cisco DNA Premier OnPrem is a software suite that provides advanced capabilities for network automation, assurance, and security within your own data center or on-premises environment.
What does 'Solution Support' mean for this license?
Solution Support means you receive technical assistance directly from Cisco for issues related to the licensed software, helping to ensure your network operates as intended.
Is this license tied to specific hardware?
This is a software license and support contract. While it enables features for your network, the license itself is not tied to a specific hardware serial number but rather to the software deployment and user count.
Deployment & Support
Deployment Complexity
High — engineer-led
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.