Cisco DNA Premier OnPrem Software Support Subscription
This Cisco DNA Premier OnPrem software support subscription provides 1-year of essential coverage for your network infrastructure, ensuring uninterrupted operation and access to critical updates.
- Access to: Cisco technical experts for issue resolution and guidance.
- Coverage for: Software updates, patches, and new feature releases.
- Protection against: Downtime and performance degradation due to software issues.
- Entitlement to: Continued access to advanced network automation and policy features.
Product Overview
Product Overview
This is a 1-year subscription for Cisco DNA Premier OnPrem software support, designed for businesses requiring continuous access to advanced network management capabilities. It ensures your software remains up-to-date and supported by Cisco's technical resources.
IT Managers and IT Professionals in SMB and mid-market organizations utilize this subscription to maintain the health and functionality of their Cisco networking environment. It integrates with existing on-premises Cisco DNA Center deployments.
- Software Updates: Receive timely patches and feature enhancements.
- Technical Support: Access to Cisco's expert support for troubleshooting.
- Compliance: Maintain software currency for regulatory adherence.
- Operational Continuity: Minimize downtime with proactive support.
- Feature Access: Unlock the full potential of Cisco DNA Premier features.
This Cisco support subscription is the right choice for SMB and mid-market teams needing reliable network software operation and expert assistance.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Premier OnPrem software. This ensures the network infrastructure remains secure and benefits from ongoing product improvements.
on-premises software deployment, network infrastructure management, IT operations continuity, software lifecycle management
Streamline Network Automation and Policy
Streamline the deployment and management of network-wide policies and automation features enabled by Cisco DNA Premier. This allows IT professionals to efficiently configure and monitor network behavior across the organization.
centralized network management, policy-driven network configuration, IT automation initiatives, large-scale network deployments
Automate Troubleshooting and Issue Resolution
Automate the process of identifying and resolving network issues with access to Cisco's expert support. This reduces Mean Time To Repair (MTTR) and minimizes operational disruptions for business-critical applications.
IT support operations, network performance monitoring, business continuity planning, incident response management
Key Features
Cisco DNA Premier OnPrem Software Support
Provides 1-year of essential support for your Cisco networking software, ensuring continuous operation and access to critical updates.
Software Updates and New Releases
Keeps your network software current with the latest security patches and feature enhancements, improving performance and security.
Access to Cisco Technical Expertise
Enables your IT team to quickly resolve issues and receive guidance from Cisco's support professionals, minimizing downtime.
Subscription Billing Model
Offers predictable operational expenses with a recurring subscription, simplifying budget management for IT.
On-Premises Deployment Focus
Specifically designed for businesses managing their Cisco DNA Center software within their own data centers or server rooms.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to manage sensitive data and comply with strict regulations like PCI DSS and SOX, making robust software support essential.
Healthcare & Life Sciences
Healthcare providers depend on secure, reliable network operations for patient care systems and must adhere to HIPAA compliance, necessitating continuous software support for their IT infrastructure.
Manufacturing & Industrial
Industrial environments rely on network stability for operational technology (OT) and IT convergence, where downtime can halt production and lead to significant financial losses, making software support critical.
Education & Research
Educational institutions manage large, complex networks serving students and staff, requiring consistent performance and security, which is supported by up-to-date software and vendor assistance.
Frequently Asked Questions
What is Cisco DNA Premier OnPrem Software Support?
This is a 1-year subscription service from Cisco that provides technical support and access to software updates for your on-premises Cisco DNA Premier software license. It ensures your network management platform remains operational and current.
What does 'Premier' licensing mean for Cisco DNA?
Premier licensing typically unlocks the most advanced features within Cisco's Digital Network Architecture suite, including comprehensive automation, analytics, security, and policy management capabilities.
How does this subscription ensure compliance?
By providing access to the latest software versions and security patches, this subscription helps your organization maintain compliance with internal IT policies and potentially external regulatory requirements that mandate up-to-date software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.