Cisco DNA Premier OnPrem Software Support
Maintain optimal network performance and security with Cisco Solution Support for DNA Premier OnPrem software, providing 1 year of coverage for up to 10 million endpoints.
- Continuous Operation: Ensures your Cisco DNA Premier software remains functional and up-to-date, minimizing disruptions.
- Feature Access: Guarantees access to the latest software features and enhancements for advanced network management.
- Technical Expertise: Provides access to Cisco's expert support for troubleshooting and issue resolution.
- Compliance Assurance: Helps maintain compliance by ensuring your software is running the latest, supported versions.
Product Overview
Product Overview
This is a 1-year subscription for Cisco Solution Support, specifically for DNA Premier OnPrem software licenses covering up to 10 million endpoints. It provides essential technical support and software updates to ensure the continued operation and optimal performance of your Cisco networking infrastructure.
IT Managers and IT Professionals in SMB and mid-market companies utilize this support to maintain their Cisco DNA Premier deployment. It integrates directly with their existing on-premises network infrastructure, ensuring that their core networking software is always current and supported.
- Software Updates: Receive timely access to software patches, bug fixes, and feature enhancements.
- Technical Assistance: Gain access to Cisco's technical support engineers for issue resolution.
- Endpoint Coverage: Supports environments with up to 10 million endpoints managed by Cisco DNA Premier.
- Subscription Term: A 1-year license term with recurring billing for predictable budgeting.
- On-Premises Focus: Designed for organizations managing their network software on their own hardware.
This Cisco support subscription is ideal for mid-market organizations needing reliable access to software updates and expert technical assistance for their on-premises Cisco DNA Premier environment.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Premier software. This ensures the network infrastructure remains protected against emerging threats and operates with optimal functionality.
on-premises deployments, network infrastructure management, software lifecycle management, IT operations continuity
Technical Support for Issue Resolution
Provide IT professionals with direct access to Cisco's expert support engineers for rapid troubleshooting and resolution of network software issues. This minimizes potential downtime and ensures business operations are not impacted by technical problems.
critical business operations, IT support escalation, network performance monitoring, proactive issue management
Ensuring Software Compliance and Licensing
Maintain compliance with software licensing agreements and ensure your network software is running a supported version. This avoids potential legal or operational issues arising from using outdated or unlicensed software.
regulatory adherence, IT asset management, software governance, risk mitigation
Key Features
Cisco DNA Premier OnPrem Software Support
Ensures continuous operation and access to critical updates for your on-premises network management software.
1-Year Subscription Term
Provides predictable budgeting and ensures coverage for a defined period, allowing for planned renewals.
Support for 10 Million Endpoints
Scales to support large enterprise network environments, offering broad coverage for connected devices.
Access to Software Updates and Bug Fixes
Keeps your network software secure and performing optimally by providing the latest patches and enhancements.
Technical Assistance from Cisco Experts
Offers direct access to specialized support for rapid issue resolution, minimizing network downtime.
Industry Applications
Manufacturing & Industrial
Reliable network operations are critical for production lines and supply chain management, requiring consistent software performance and rapid support for Cisco DNA Premier deployments.
Finance & Insurance
This sector demands high levels of network security and uptime to protect sensitive data and ensure continuous transaction processing, making robust software support essential for Cisco DNA Premier.
Healthcare & Life Sciences
Maintaining secure and available network connectivity is vital for patient care systems and data management, necessitating dependable support for Cisco DNA Premier infrastructure.
Education & Research
Universities and research institutions rely on extensive network access for students and faculty, requiring stable and up-to-date Cisco DNA Premier software to support diverse IT needs.
Frequently Asked Questions
What is Cisco Solution Support for DNA Premier OnPrem?
It is a 1-year subscription service from Cisco that provides technical support and software updates for your on-premises Cisco DNA Premier licenses, covering up to 10 million endpoints.
What kind of support is included?
This includes access to Cisco's technical support engineers for troubleshooting and issue resolution, as well as entitlement to software updates, patches, and bug fixes for the DNA Premier software.
Who is this license intended for?
This license is for businesses that use Cisco DNA Premier software on their own hardware for their internal network operations. It is designed for IT departments managing significant network infrastructure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.