Cisco DNA Premier OnPrem Software Support, 3 Year Term
Maintain optimal network performance and security with Cisco DNA Premier OnPrem software support for a 3-year term, ensuring uninterrupted access to advanced features and expert assistance.
- Coverage: Access to Cisco's technical support for your DNA Premier OnPrem software license.
- Term: 3-year subscription ensures continuous protection and feature access.
- Value: Maintain compliance and operational efficiency with guaranteed software updates and expert assistance.
- Proactive Support: Benefit from timely issue resolution and expert guidance to minimize network disruptions.
Product Overview
Product Overview
This Cisco Solution Support subscription provides essential maintenance and technical assistance for your Cisco DNA Premier OnPrem software license over a 3-year term. It ensures you receive software updates, bug fixes, and access to Cisco's expert support team to keep your network infrastructure running smoothly and securely.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this support contract integrates directly with your existing Cisco DNA Premier OnPrem deployment. It is designed for businesses that rely on advanced network automation, security, and analytics to manage their internal operations.
- Software Updates: Receive the latest software releases, patches, and feature enhancements.
- Technical Assistance: Gain access to Cisco's skilled support engineers for troubleshooting.
- License Compliance: Ensure your software is properly licensed and supported.
- Operational Continuity: Minimize downtime with proactive issue resolution and expert guidance.
- Feature Enablement: Unlock the full potential of your Cisco DNA Premier software.
Ensure your business network operates at peak performance with reliable Cisco software support, providing peace of mind for SMB and mid-market IT teams.
What This Enables
Continuous Software Updates and Patches
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Premier OnPrem deployment. This ensures the network management platform remains secure and performs optimally against evolving threats.
onpremises software deployment, network management platform, security posture maintenance, IT operations continuity
Access to Expert Technical Support
Streamline troubleshooting and issue resolution by providing IT professionals direct access to Cisco's specialized support engineers. This reduces internal resource strain and accelerates the resolution of complex network challenges.
internal IT support, network infrastructure management, critical system uptime, proactive problem solving
Ensuring Licensing Compliance and Entitlement
Automate the process of maintaining valid software licenses and entitlements for critical network management tools. This prevents service interruptions and potential audit issues related to software licensing.
software asset management, regulatory compliance, IT budget predictability, operational risk mitigation
Key Features
3-Year Subscription Term
Provides long-term cost predictability and uninterrupted access to support and software updates for your Cisco DNA Premier OnPrem license.
Cisco Technical Assistance
Gain direct access to Cisco's expert support engineers for timely resolution of network issues, minimizing operational downtime.
Software Updates and Bug Fixes
Ensure your network management platform is always running the latest, most secure version with access to all necessary patches and enhancements.
DNA Premier OnPrem Features
Unlock and maintain the full suite of advanced network automation, security, and analytics capabilities included in your Premier license.
License Entitlement Management
Maintain compliance and avoid service disruptions by ensuring your software license remains fully supported and up-to-date.
Industry Applications
Finance & Insurance
Financial institutions require robust network security and high availability to protect sensitive data and ensure continuous trading operations, making reliable software support critical.
Healthcare & Life Sciences
Healthcare providers depend on secure and reliable network infrastructure to manage patient data and critical medical systems, necessitating uninterrupted software performance and compliance.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and IT integration, where software support ensures the uptime of critical manufacturing processes.
Education & Research
Educational institutions manage large, complex networks supporting diverse user needs and research activities, requiring consistent performance and security through supported software.
Frequently Asked Questions
What is Cisco DNA Premier OnPrem?
Cisco DNA Premier OnPrem is a software suite that provides advanced capabilities for network automation, assurance, and security for on-premises deployments. It allows businesses to manage and optimize their network infrastructure.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, bug fixes, and technical assistance from the vendor for the licensed software. It ensures the software remains functional, secure, and up-to-date.
Why is a 3-year term beneficial?
A 3-year term offers extended protection and predictable costs for your software support. It ensures continuous access to updates and expert assistance, preventing potential disruptions and unplanned expenses over a longer period.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.