Cisco DNA Premier OnPrem Software Support, 1 Year Term
Maintain optimal performance and security for your Cisco DNA Premier OnPrem software with a 1-year support subscription, ensuring uninterrupted network operations.
- Access to Software Updates: Entitlement to the latest features, security patches, and performance enhancements for your Cisco DNA Premier software.
- Technical Support: Coverage for troubleshooting and issue resolution, minimizing downtime and ensuring your network functions as expected.
- License Compliance: Guarantees that your software usage adheres to Cisco's licensing terms, avoiding potential penalties or service disruptions.
- Continued Operation: Protection against unforeseen software issues, ensuring business continuity and reliable network management.
Product Overview
Product Overview
This is a 1-year subscription for Cisco Solution Support, specifically for DNA Premier OnPrem software licenses. It provides essential technical assistance and access to software updates, ensuring your network infrastructure remains secure, compliant, and operational.
This support is designed for businesses that utilize Cisco DNA Premier software for their on-premises network management. It is ideal for IT Managers and IT Professionals responsible for maintaining network stability, security, and performance within SMB and mid-market organizations.
- Software Updates: Receive regular updates, patches, and new feature releases for Cisco DNA Premier.
- Technical Assistance: Access to Cisco's expert support for troubleshooting and issue resolution.
- License Management: Ensures your software deployment remains compliant with licensing agreements.
- Performance Optimization: Helps maintain peak performance of your network management software.
- Security Enhancements: Provides access to critical security patches to protect your network.
This Cisco support subscription is the right choice for SMB and mid-market teams needing reliable access to software updates and expert assistance for their on-premises network management.
What This Enables
Ensure Access to Software Updates
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Premier software. Streamline network management by operating with the most current and effective software versions.
on-premises network management, software lifecycle management, IT operations continuity, security posture maintenance
Minimize Network Downtime
Automate the process of resolving critical software issues with timely technical support. Protect against operational disruptions by ensuring quick access to expert assistance when network management software problems arise.
business-critical network infrastructure, IT service continuity, risk mitigation, operational efficiency
Maintain Licensing Compliance
Streamline compliance by ensuring your Cisco DNA Premier software is properly licensed and supported. Avoid potential penalties or service interruptions associated with non-compliance or expired support agreements.
software asset management, regulatory adherence, IT governance, predictable IT spending
Key Features
Cisco DNA Premier OnPrem Software Support
Provides ongoing access to software updates, security patches, and technical assistance for your Cisco network management platform.
1-Year Subscription Term
Ensures continuous coverage and predictable budgeting for essential software support over a defined period.
Technical Assistance
Offers expert help to resolve issues, minimize downtime, and maintain the operational integrity of your network.
Software Updates and Enhancements
Grants entitlement to the latest features and security fixes, keeping your network management capabilities current.
License Compliance Assurance
Helps maintain adherence to Cisco's licensing terms, preventing potential compliance issues and associated risks.
Industry Applications
Finance & Insurance
This sector requires high availability and robust security for its network infrastructure to ensure compliance with strict financial regulations and protect sensitive customer data.
Healthcare & Life Sciences
Healthcare organizations depend on uninterrupted network operations for patient care systems and must adhere to HIPAA and other data privacy regulations, making software support critical.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and IT systems, where downtime can lead to significant production losses and safety concerns.
Legal & Professional Services
These firms handle confidential client information and require secure, reliable IT systems to maintain client trust and operational efficiency, often with specific data handling compliance needs.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides technical assistance and access to software updates for specific Cisco software products. It is designed to help businesses maintain their IT infrastructure and resolve issues efficiently.
What does 'DNA Premier OnPrem' refer to?
DNA Premier OnPrem refers to Cisco's premium network automation and assurance software designed for on-premises deployment. This support contract is specific to that software license.
How long is this support valid?
This is a 1-year subscription. Upon expiration, you will have the option to renew the support contract to continue receiving updates and technical assistance.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.