Cisco DNA Premier On-Prem Software Support, 1 Year
This 1-year Cisco DNA Premier On-Prem software support subscription ensures your critical network infrastructure remains operational and up-to-date.
- Access to Software Updates: Entitlement to the latest features, security patches, and performance enhancements for Cisco DNA Premier software.
- Technical Support: Coverage for technical assistance and troubleshooting from Cisco experts to resolve software-related issues.
- Compliance Assurance: Maintains software compliance and avoids potential disruptions caused by outdated or unsupported versions.
- Operational Continuity: Guarantees continued access to advanced network management and automation capabilities.
Product Overview
Product Overview
This offering provides a 1-year subscription for Cisco DNA Premier On-Prem software support, specifically for a 10G capacity. It ensures your business has continuous access to software updates, security patches, and expert technical assistance for your Cisco networking solutions.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this support contract integrates with your existing on-premises Cisco DNA Premier deployment, safeguarding your network's performance and security.
- Software Updates & Upgrades: Access to the latest Cisco IOS XE software releases and feature sets.
- Security Patches: Timely delivery of critical security vulnerability fixes.
- Technical Assistance Center (TAC) Support: Expert troubleshooting and issue resolution from Cisco engineers.
- Hardware Compatibility: Ensures software functions optimally with supported Cisco hardware.
- License Compliance: Maintains adherence to Cisco's licensing agreements.
This Cisco software support is essential for businesses seeking reliable network operations and continuous access to advanced features without the overhead of managing support escalations independently.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security posture and feature set for their Cisco network infrastructure. Streamline the process of receiving and applying critical software updates and patches to prevent vulnerabilities.
On-premises software deployments, network infrastructure management, IT operations continuity, security posture management
Expert Technical Troubleshooting
Provide IT professionals with direct access to Cisco's Technical Assistance Center (TAC) for rapid issue resolution. Automate the process of diagnosing and fixing complex software-related network problems, minimizing downtime.
Network operations centers, IT support teams, critical infrastructure management, business continuity planning
Ensuring License Compliance
Organizations deploying Cisco software ensure they remain compliant with licensing agreements by maintaining an active support contract. Businesses can avoid potential penalties or service interruptions associated with expired or unsupported software.
Software asset management, regulatory compliance, IT governance, on-premises software environments
Key Features
Cisco DNA Premier Software Access
Gain access to advanced network automation, segmentation, and analytics capabilities essential for modern business networks.
1-Year Subscription Term
Provides predictable budgeting and ensures continuous coverage for a defined period, simplifying IT management.
On-Premises Deployment Support
Ensures that your locally installed Cisco software receives the necessary updates and expert support for optimal functionality.
10G Capacity Coverage
Specifically supports network environments with up to 10 Gigabits per second throughput, aligning with your infrastructure's needs.
Cisco Technical Assistance Center (TAC)
Offers direct access to Cisco's expert support engineers for timely resolution of complex network issues.
Industry Applications
Finance & Insurance
Financial institutions require robust security and high availability, making continuous software updates and expert support for their network infrastructure critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and must adhere to strict regulations like HIPAA, necessitating secure, reliable, and up-to-date network software to ensure data protection and system uptime.
Manufacturing & Industrial
Industrial environments rely on stable and secure network operations for production lines and logistics. Continuous software support ensures minimal disruption and maintains the integrity of operational technology (OT) networks.
Education & Research
Educational institutions manage large, complex networks serving students and staff, requiring reliable performance and security. Ongoing support ensures access to the latest features for enhanced learning environments and research capabilities.
Frequently Asked Questions
What is Cisco DNA Premier On-Prem Software Support?
This is a 1-year subscription service from Cisco that provides technical support and access to software updates for your on-premises Cisco DNA Premier software license. It ensures your network software remains current and supported.
What does the 10G capacity refer to?
The 10G capacity typically refers to the network throughput or port speed that the software license and support are designed to cover. It indicates the scale of your network infrastructure that this specific support package is intended for.
Why is ongoing software support important for businesses?
Ongoing support is crucial for maintaining security, ensuring operational continuity, and accessing new features that can improve network performance and efficiency. It helps prevent costly downtime and security breaches associated with outdated software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.