Cisco DP VA 2000 ERT Under Attack Service Subscription
The Cisco ERT Under Attack Service subscription provides critical incident response capabilities to protect your business from active cyber threats, ensuring swift containment and recovery.
- Rapid Incident Response: Access to expert security teams to manage and mitigate active cyberattacks.
- 24/7 Monitoring: Continuous vigilance to detect and alert on potential threats targeting your environment.
- Containment & Eradication: Expert guidance and support to stop the spread of threats and remove them from your network.
- Recovery Assistance: Support to restore normal operations quickly and minimize business disruption after an incident.
Product Overview
Product Overview
This subscription provides access to Cisco's Emergency Response Team (ERT) Under Attack Service, designed to offer immediate support during active cyber incidents. It unlocks specialized expertise and resources to help your organization contain threats, minimize damage, and accelerate recovery.
Business Owners and IT Managers in SMB and mid-market companies utilize this service to bolster their security posture against sophisticated cyberattacks. It integrates with existing security infrastructure, providing a critical safety net when the worst-case scenario occurs.
- Expert Incident Response: Direct access to Cisco's elite security professionals during a crisis.
- Proactive Threat Detection: Continuous monitoring to identify and alert on emerging threats.
- Damage Mitigation: Strategies and tools to limit the impact of security breaches.
- Accelerated Recovery: Support to restore business operations efficiently post-incident.
- Subscription-Based: Predictable costs with continuous access to critical security services.
This subscription offers essential security expertise for businesses needing enterprise-grade incident response without the overhead of a dedicated internal team.
What This Enables
Active Cyberattack Incident Response
Organizations experiencing a live, sophisticated cyberattack can activate this service for immediate expert intervention. This ensures rapid containment, eradication, and recovery to minimize business impact.
businesses with critical data assets, organizations with regulatory compliance needs, companies experiencing advanced persistent threats, businesses lacking dedicated 24/7 SOC
Critical Security Event Management
Teams managing significant security breaches or advanced threats can engage this service to augment their internal capabilities. It provides specialized knowledge to navigate complex incident scenarios effectively.
companies with limited internal security staff, organizations requiring specialized forensic analysis, businesses needing external validation of incident response efforts
Accelerated Threat Containment
Businesses facing a rapidly spreading malware outbreak or ransomware attack can utilize this service for swift containment strategies. Expert guidance helps prevent further network compromise and data exfiltration.
organizations with interconnected systems, companies operating in high-risk threat environments, businesses with business continuity plans
Key Features
Direct access to Cisco's Emergency Response Team (ERT)
Receive immediate, expert assistance from world-class cybersecurity professionals during a critical incident.
24/7 availability for active attack scenarios
Ensure that expert support is available whenever a severe cyber threat emerges, regardless of the time.
Incident containment and eradication guidance
Benefit from proven methodologies to stop the spread of threats and remove them from your network efficiently.
Support for business operations recovery
Minimize downtime and restore critical business functions faster with expert assistance post-incident.
Subscription-based service model
Maintain predictable costs for critical incident response capabilities, ensuring readiness without ongoing operational overhead.
Industry Applications
Finance & Insurance
This sector faces high-value targets for cybercriminals and strict regulatory compliance requirements, making rapid incident response crucial for data protection and operational continuity.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and ensuring the availability of critical medical systems are paramount, requiring swift action during security incidents to avoid patient harm and HIPAA violations.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted, and downtime can lead to significant production losses and safety risks, necessitating rapid incident response.
Legal & Professional Services
Handling confidential client information requires robust security measures, and a breach can lead to severe reputational damage and loss of client trust, making incident response a high priority.
Frequently Asked Questions
What constitutes an 'attack' that triggers this service?
This service is designed for active, significant cyber threats that pose an immediate risk to your business operations, such as ransomware attacks, advanced persistent threats, or widespread malware outbreaks. Specific activation criteria are detailed in the service agreement.
How quickly can I expect assistance once I activate the service?
Upon activation and verification of an active attack scenario, Cisco's ERT will engage promptly to begin the incident response process. The exact response time is governed by the service level agreement.
Does this service replace my existing security tools or IT staff?
No, this service is designed to augment your existing security posture and IT staff. It provides specialized expertise and resources during critical incidents that may exceed your internal capabilities.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.