
Cisco DP VA 2000 ERT Under Attack Service Subscription
The Cisco DP VA 2000 ERT Under Attack Service subscription provides immediate expert response to critical security incidents for your organization.
- Coverage for Critical Incidents: Immediate access to Cisco's expert incident response team during active cyberattacks.
- Rapid Response Activation: Ensures swift engagement of security specialists to contain and mitigate threats effectively.
- Expert Guidance: Provides technical and strategic advice to navigate complex security breaches and recovery.
- Business Continuity: Minimizes operational disruption and data loss during high-severity security events.
Product Overview
Product Overview
This is a subscription service from Cisco that activates their Expert Response Team (ERT) when your organization is under active cyber attack. It is designed to provide immediate, specialized assistance to mitigate the impact of severe security incidents on your network and operations.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need a pre-defined, rapid response mechanism for critical security events. It integrates with your existing Cisco DP VA 2000 platform to ensure timely and effective incident handling.
- On-Demand Expert Response: Direct access to Cisco's elite incident response team when you need it most.
- Proactive Threat Mitigation: Swift containment and remediation to limit damage and operational impact.
- Technical & Strategic Support: Guidance on forensic analysis, recovery, and post-incident best practices.
- Reduced Downtime: Minimizes business interruption during and after a security breach.
- Subscription-Based: Predictable billing for continuous access to critical security services.
Ensure your business is prepared for the worst with immediate expert support for critical security incidents.
What This Enables
Immediate Expert Response to Active Attacks
Enable teams to quickly engage a specialized incident response team when facing a live cyber threat. Streamline the process of containing and mitigating security breaches with expert guidance.
organizations with critical data assets, businesses requiring rapid threat containment, teams managing complex network infrastructures, companies with regulatory compliance needs
Minimizing Downtime During Security Incidents
Automate the activation of expert resources to accelerate recovery from security breaches. Streamline the return to normal operations by leveraging specialized knowledge and tools.
businesses with high availability requirements, organizations dependent on continuous operations, teams managing sensitive customer information, companies with strict uptime SLAs
Accessing Specialized Incident Handling Expertise
Provide IT professionals with direct access to Cisco's elite incident response capabilities. Enhance your security posture by ensuring expert support is available when a major incident occurs.
companies lacking dedicated 24/7 incident response teams, businesses needing advanced forensic analysis, IT departments managing critical infrastructure, organizations seeking external security validation
Key Features
Expert Incident Response Team (ERT) Access
Gain immediate access to Cisco's top security professionals to manage and resolve critical cyberattacks.
Subscription-Based Service
Ensure continuous readiness for security incidents with predictable billing and ongoing access to support.
Platform Specific Support
Receive tailored assistance for the Cisco DP VA 2000 platform, ensuring efficient and effective incident mitigation.
Rapid Activation Protocol
Minimize response time and operational impact through a pre-defined process for engaging ERT services.
Technical and Strategic Guidance
Benefit from expert advice on containment, eradication, recovery, and post-incident analysis to strengthen future security.
Industry Applications
Finance & Insurance
This sector faces high-value targets for cyberattacks and has stringent regulatory requirements for incident response and data protection.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and ensuring the availability of critical medical systems are paramount, making rapid incident response essential.
Legal & Professional Services
These firms handle highly confidential client information, making them attractive targets for data theft and requiring swift action to mitigate breaches.
Manufacturing & Industrial
Cyberattacks can disrupt production lines and compromise operational technology (OT) systems, necessitating immediate expert intervention to restore operations.
Frequently Asked Questions
What triggers the ERT Under Attack Service?
The service is activated when your organization is experiencing a confirmed, active cyberattack that poses a significant threat to your operations or data.
What is the duration of the support provided?
The service provides support for the duration of the active incident and immediate post-incident activities as defined by the scope of engagement.
Does this service include proactive threat hunting?
This service is primarily focused on reactive response to active attacks. Proactive threat hunting may be available as a separate service offering.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.