Cisco DP VA 2000 ERT Under Attack Service Subscription
The Cisco DP VA 2000 ERT Under Attack Service provides essential support for critical security incidents, ensuring rapid response and expert guidance for your business.
- Rapid Incident Response: Access to expert security teams during active threats to contain and mitigate breaches.
- Expert Guidance: Entitlement to specialized technical assistance for complex security event management.
- Business Continuity: Protection against prolonged downtime and data loss during cyberattacks.
- Compliance Support: Coverage that aids in meeting regulatory requirements for incident reporting and response.
Product Overview
Product Overview
This subscription service from Cisco provides critical support for your Data Protection Virtual Appliance (DP VA) 2000, specifically during active cyberattacks. It ensures that your organization receives immediate expert assistance to manage and resolve security incidents, minimizing impact and downtime.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this service integrates with your existing Cisco DP VA 2000 platform. It acts as a vital layer of defense, providing specialized resources when your network is under direct threat.
- Enhanced Security Posture: Proactive and reactive support during active cyber threats.
- Expert Technical Assistance: Direct access to Cisco's security incident response teams.
- Incident Mitigation: Tools and guidance to contain and resolve security breaches effectively.
- Platform Specific Support: Tailored assistance for the Cisco DP VA 2000 platform.
- Subscription Term: Provides continuous coverage for the duration of the agreement.
This Cisco subscription offers essential security incident response capabilities, providing peace of mind and expert support for SMB and mid-market organizations facing cyber threats.
What This Enables
Immediate Expert Response to Active Threats
Enable teams to quickly engage specialized Cisco security experts when a live cyberattack is detected. Streamline the containment and remediation process to minimize operational disruption and data loss.
on-premises deployments, hybrid cloud environments, business continuity planning, network security operations
Mitigating Advanced Persistent Threats
Automate the escalation and engagement of Cisco's incident response team for sophisticated and persistent cyber threats. Protect against prolonged breaches by ensuring timely and expert intervention.
critical infrastructure protection, sensitive data environments, regulatory compliance adherence, risk management frameworks
Reducing Security Incident Downtime
Streamline the response to security incidents, reducing the Mean Time To Recover (MTTR). Ensure business operations can resume quickly after a security event with expert guidance.
high-availability systems, mission-critical applications, operational technology networks, business process integrity
Key Features
Dedicated Incident Response Team Access
Gain immediate access to Cisco's security experts during an active attack, ensuring swift and effective mitigation.
24/7/365 Support Availability
Receive continuous support coverage, ensuring help is available regardless of when a security incident occurs.
Platform Specific Expertise
Benefit from specialized knowledge of the Cisco DP VA 2000, leading to more targeted and efficient incident resolution.
Subscription-Based Service
Ensure predictable costs and continuous access to critical security support throughout the subscription term.
Proactive Threat Intelligence Integration
Leverage Cisco's threat intelligence to better understand and respond to emerging attack vectors.
Industry Applications
Finance & Insurance
Financial institutions face stringent regulatory requirements for data protection and incident response, making specialized support crucial for compliance and business continuity during cyber threats.
Healthcare & Life Sciences
Healthcare organizations handle highly sensitive patient data and must comply with HIPAA, requiring robust incident response capabilities to protect against breaches and ensure patient safety.
Manufacturing & Industrial
Industrial control systems and operational technology are increasingly targeted by cyberattacks, necessitating rapid response to prevent production downtime and ensure physical safety.
Government & Public Sector
Government agencies manage critical infrastructure and sensitive citizen data, requiring immediate and expert support to defend against state-sponsored attacks and ensure public trust.
Frequently Asked Questions
What is the Cisco ERT Under Attack Service?
This is a subscription service that provides specialized support from Cisco's expert incident response teams when your Cisco DP VA 2000 platform is actively under cyberattack. It ensures rapid assistance to contain and resolve security incidents.
Who is this service intended for?
This service is designed for SMB and mid-market companies that use the Cisco DP VA 2000 and require immediate, expert-level support during critical security incidents. It is for businesses that need to minimize downtime and data loss during cyberattacks.
How does this service differ from standard support?
Unlike standard support, the ERT Under Attack Service is specifically activated and focused on providing immediate, high-priority assistance during an active cyberattack. It ensures direct engagement with specialized incident response teams for critical situations.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.