Cisco DP VA 20000 ERT Under Attack Service Subscription
The Cisco ERT Under Attack Service subscription provides immediate, expert incident response for critical security events, ensuring swift containment and recovery for your business operations.
- 24/7 Expert Response: Access to Cisco's elite incident response team for immediate assistance during security breaches.
- Rapid Containment: Coverage for swift action to limit the scope and impact of active cyberattacks on your network.
- Evidence Preservation: Protection against data loss or corruption during an incident, ensuring critical forensic data is maintained.
- Entitlement to Specialized Tools: Access to advanced tools and methodologies for effective threat detection, analysis, and remediation.
Product Overview
Product Overview
This subscription provides access to Cisco's Emergency Response Team (ERT) Under Attack Service, specifically designed for the DP VA 20000 platform. It ensures that when your organization faces a critical security incident, you have immediate access to specialized expertise and resources to manage and mitigate the threat.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need a reliable, high-level security incident response capability without the overhead of maintaining an in-house team. It integrates with your existing Cisco infrastructure to provide a critical safety net during cyber emergencies.
- Immediate Incident Response: Guarantees rapid engagement of Cisco's top security experts during active attacks.
- Platform Specific Support: Tailored response protocols for the Cisco DP VA 20000 platform.
- Threat Mitigation: Focuses on containing and eradicating threats to minimize business disruption.
- Forensic Analysis: Provides capabilities for understanding the attack vector and impact.
- Subscription-Based: Predictable billing for continuous access to critical security services.
This Cisco subscription offers essential security incident response capabilities, providing peace of mind and critical support for SMB and mid-market teams facing cyber threats.
What This Enables
Immediate Response to Active Breaches
Enable teams to quickly engage specialized incident response experts when a significant security breach is detected. This ensures swift containment and reduces the potential for widespread damage to critical business systems.
cloud-managed environments, on-premises infrastructure, hybrid deployments, business continuity planning
Mitigating Advanced Persistent Threats
Streamline the process of identifying and neutralizing sophisticated, long-term threats that may have compromised network defenses. This service provides the advanced tools and expertise needed to eradicate APTs effectively.
network segmentation, endpoint detection and response, security information and event management, zero trust architecture
Rapid Recovery from Ransomware Attacks
Automate critical steps in ransomware incident response, focusing on rapid recovery of encrypted data and systems. This minimizes operational disruption and financial loss associated with ransomware events.
data backup and recovery strategies, disaster recovery planning, business continuity operations, critical application support
Key Features
24/7 Access to Cisco ERT
Immediate engagement of top-tier security professionals during critical incidents, reducing response time and potential damage.
Platform Specific Expertise
Tailored incident response protocols for the Cisco DP VA 20000 platform, ensuring efficient and effective mitigation.
Threat Containment and Eradication
Focuses on stopping active threats and removing them from the environment, restoring operational stability quickly.
Incident Analysis and Reporting
Provides insights into the attack vector and impact, aiding in future security posture improvements.
Subscription Model
Predictable costs for continuous access to critical incident response services, simplifying budgeting for security.
Industry Applications
Finance & Insurance
This sector faces high-value targets for cyberattacks and has strict regulatory compliance requirements for data protection and incident reporting, making rapid, expert response crucial.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and ensuring the availability of critical medical systems are paramount, with significant regulatory penalties for breaches under HIPAA.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted, and downtime can lead to significant production loss and safety risks, necessitating swift incident resolution.
Legal & Professional Services
Handling highly confidential client information requires robust security and immediate response capabilities to prevent data leaks and maintain client trust and professional obligations.
Frequently Asked Questions
What triggers the 'Under Attack' service?
The service is typically activated when a significant, active security incident is occurring that poses an immediate threat to business operations, such as a widespread ransomware attack or a critical data breach.
What is the response time for this service?
The service guarantees rapid engagement of Cisco's incident response team. Specific response time SLAs are detailed in the service agreement and Statement of Work.
Does this service cover proactive security measures?
No, this is a reactive service designed for 'under attack' scenarios. It provides expert response during an active incident, not ongoing security monitoring or prevention.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.