Cisco DP VA 20K Gold Protection Package Subscription
The Cisco DP VA 20K Gold Protection Package subscription provides essential support and entitlements for your data protection platform, extending for three years.
- Access to Software Updates: Entitlement to the latest software releases, security patches, and feature enhancements for your Cisco DP VA 20K.
- Coverage for Technical Support: Direct access to Cisco TAC for expert assistance, troubleshooting, and issue resolution, minimizing downtime.
- Protection Against Obsolescence: Ensures your platform remains supported and compliant with current technology standards and security best practices.
- Entitlement to Extended Support: Provides continued operational assurance and access to critical resources beyond the initial warranty period.
Product Overview
Product Overview
This is a three-year subscription for the Cisco DP VA 20K Gold Protection Package, which includes Software Support (SUS), Enhanced Access and Feature (EAAF), and Extended Access and Use (EUA) entitlements. It ensures your data protection platform remains up-to-date, secure, and fully supported by Cisco.
This subscription is designed for businesses that rely on the Cisco DP VA 20K for critical data protection and disaster recovery operations. It is ideal for IT Managers and IT Professionals in SMB and mid-market organizations seeking to maintain optimal performance, compliance, and security for their data infrastructure without the overhead of enterprise-level management.
- Continuous Software Updates: Receive regular software updates, patches, and new feature releases to keep your platform current and secure.
- 24x7 Technical Assistance: Gain access to Cisco's expert technical support team for prompt resolution of any operational issues.
- Enhanced Feature Access: Unlock advanced capabilities and features included in the Gold Protection Package for improved data management.
- Extended Use Entitlements: Benefit from entitlements that ensure continued usability and access to necessary resources for your platform.
- Subscription-Based Model: Predictable billing and continuous access to support and software, simplifying IT budget management.
Maintain peak performance and security for your data protection with this essential Cisco subscription, offering peace of mind for SMB and mid-market IT teams.
What This Enables
Continuous Software Updates and Security Patches
Enable teams to maintain the highest level of security and performance by automatically receiving the latest software updates and critical security patches. This proactive approach prevents vulnerabilities and ensures compliance with evolving threat landscapes.
on-premises deployments, virtualized environments, data center operations, business continuity planning
Access to Expert Technical Support
Streamline issue resolution and minimize downtime by providing IT staff with direct access to Cisco's certified technical support engineers. This ensures rapid troubleshooting and expert guidance for any operational challenges.
production environments, critical infrastructure, IT operations management, remote office support
Extended Feature Access and Entitlements
Automate the unlocking of advanced features and functionalities included in the Gold Protection Package, enhancing data management capabilities. This ensures your team can fully utilize the platform's potential for data protection and recovery.
data recovery strategies, disaster preparedness, storage area networks, multi-site operations
Key Features
Software Support (SUS)
Guarantees access to software updates, patches, and new releases, keeping your platform secure and functional.
Enhanced Access and Feature (EAAF)
Unlocks advanced features and capabilities within the Cisco DP VA 20K, improving data management efficiency.
Extended Access and Use (EUA)
Provides continued access to necessary resources and entitlements, ensuring long-term operational support.
3-Year Subscription Term
Offers predictable budgeting and continuous coverage for an extended period, reducing renewal complexities.
Cisco Technical Assistance Center (TAC)
Provides 24x7 access to expert support for prompt issue resolution and minimized system downtime.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and compliance with strict regulations like SOX and GDPR, making continuous support and up-to-date software critical for data integrity and audit readiness.
Healthcare & Life Sciences
Healthcare organizations must adhere to HIPAA and other privacy regulations, necessitating secure, reliable data protection solutions with guaranteed support and timely security updates to protect sensitive patient information.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and data availability for production and supply chain management, making extended support and timely software patches essential to prevent costly downtime.
Government & Public Sector
Government agencies often have long system lifecycles and stringent security requirements, benefiting from extended support and software updates to maintain compliance and operational continuity for public services.
Frequently Asked Questions
What is the Cisco DP VA 20K Gold Protection Package?
It is a subscription service that provides software updates, technical support, and enhanced feature access for the Cisco Data Protection Virtual Appliance 20K. This specific package includes SUS, EAAF, and EUA entitlements.
What is the term of this subscription?
This subscription is for a duration of three years, ensuring continuous coverage and access to support and software updates throughout that period.
Who is this subscription intended for?
This subscription is for businesses using the Cisco DP VA 20K for their own IT operations. It is ideal for IT Managers and Professionals in SMB and mid-market companies seeking reliable support and up-to-date software for their data protection infrastructure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.