
Cisco DP VA 20K - Silver Protection Package Subscription
The Cisco DP VA 20K Silver Protection Package subscription provides essential support and entitlement for your data protection platform, ensuring business continuity for five years.
- Access to Software Updates: Entitlement to the latest software releases and patches for enhanced security and performance.
- Coverage for Technical Support: Direct access to Cisco TAC for expert assistance with issues and configuration guidance.
- Protection Against Obsolescence: Ensures continued access to critical updates and support, mitigating risks associated with outdated systems.
- Entitlement to Extended Access: Provides access to essential features and ongoing operational capabilities for the duration of the subscription.
Product Overview
Product Overview
This Cisco DP VA 20K Silver Protection Package is a subscription-based software license that provides essential support, software updates, and access entitlements for the Cisco Data Protection Virtual Appliance 20K platform. It ensures your data protection infrastructure remains current, secure, and operational.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this subscription integrates directly with your existing Cisco DP VA 20K hardware or virtual deployment. It is crucial for maintaining compliance, operational efficiency, and minimizing downtime risks within your business's IT environment.
- Continuous Software Updates: Receive regular software updates and patches to maintain optimal performance and security.
- Expert Technical Support: Gain access to Cisco's Technical Assistance Center (TAC) for timely issue resolution.
- Extended Feature Access: Ensures continued access to the full suite of features and functionalities of the DP VA 20K.
- Subscription-Based Model: Predictable annual billing for easier budget management and consistent service delivery.
- Compliance Assurance: Helps meet regulatory and internal policy requirements by keeping your data protection solution up-to-date.
This subscription is the ideal choice for SMB and mid-market teams seeking reliable, supported data protection without the overhead of enterprise-level management.
What This Enables
Maintain Data Protection Software Currency
Enable teams to access the latest software updates and patches for the Cisco DP VA 20K. This ensures optimal performance, security, and access to new features, preventing operational disruptions.
virtual appliance deployment, ongoing software management, security posture maintenance, operational continuity
Ensure Access to Expert Technical Support
Streamline issue resolution by providing IT staff with direct access to Cisco's Technical Assistance Center (TAC). This ensures rapid response and expert guidance for any operational challenges.
business-critical systems, IT support escalation, rapid problem solving, minimizing system downtime
Automate Compliance and Security Posture
Automate the process of meeting compliance requirements and maintaining a strong security posture through regular, supported software updates. This reduces the burden on IT staff and mitigates audit risks.
regulatory adherence, data security protocols, risk management framework, operational auditing
Key Features
Software Updates and Patches
Keeps the Cisco DP VA 20K secure and performing optimally by providing access to the latest software releases.
Cisco Technical Assistance Center (TAC) Access
Provides direct access to expert support for faster issue resolution and reduced system downtime.
Five-Year Subscription Term
Ensures predictable costs and continuous coverage for critical data protection services over an extended period.
Feature Entitlement
Guarantees continued access to all licensed features and functionalities of the DP VA 20K platform.
Subscription Billing
Offers a clear and manageable billing model for easier IT budget planning and operational forecasting.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and compliance with stringent regulations like GDPR and CCPA, making continuous support and updates essential for data integrity and audit readiness.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA and other data privacy laws, necessitating secure, reliable, and up-to-date data protection solutions to safeguard sensitive patient information.
Manufacturing & Industrial
Industrial operations rely on uninterrupted data flow for production and logistics; continuous support and software updates for data protection appliances are critical to prevent costly downtime.
Legal & Professional Services
Law firms and professional service organizations handle highly confidential client data and must maintain strict data security and availability, making ongoing support and software currency a priority.
Frequently Asked Questions
What is the Cisco DP VA 20K Silver Protection Package?
It is a subscription service providing software updates, technical support, and feature entitlements for the Cisco Data Protection Virtual Appliance 20K. This package ensures your system remains current and supported for five years.
What is the term of this subscription?
This specific subscription package is for a term of five years, providing continuous coverage and support for your Cisco DP VA 20K.
Who is this subscription intended for?
This subscription is designed for businesses, specifically IT Managers and IT Professionals in SMB and mid-market companies, who use the Cisco DP VA 20K for their own data protection needs.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.