Cisco DP VA 5000 - Silver Protection Package Subscription
The Cisco DP VA 5000 Silver Protection Package subscription provides essential support and entitlements for your Cisco Data Protection Virtual Appliance.
- Coverage for: Access to software updates, technical support, and extended hardware warranty for your Cisco DP VA 5000.
- License Term: This is a subscription-based license, billed annually, ensuring continuous access to protection features.
- Platform Applicability: Specifically designed for the Cisco Data Protection Virtual Appliance 5000 series.
- Key Value: Maintains compliance, ensures operational continuity, and provides access to critical security patches and feature enhancements.
Product Overview
Product Overview
This Cisco DP VA 5000 Silver Protection Package is a subscription-based software license that unlocks essential support and maintenance services for your Cisco Data Protection Virtual Appliance 5000. It includes access to software updates, technical assistance, and an extended hardware warranty, ensuring your data protection infrastructure remains current and operational.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this package integrates directly with your existing Cisco DP VA 5000 deployment. It provides the necessary support to maintain system integrity, meet compliance requirements, and minimize potential downtime risks within your business's IT environment.
- Software Updates: Receive regular updates to ensure your DP VA 5000 is running the latest software versions with new features and security enhancements.
- Technical Support: Gain access to Cisco's expert technical support for troubleshooting and issue resolution.
- Extended Hardware Warranty: Benefit from an extended warranty on your DP VA 5000 hardware, protecting against unexpected failures.
- Compliance Assurance: Stay compliant with regulatory requirements through timely software patches and support for optimal system performance.
- Operational Continuity: Minimize business disruption by ensuring your data protection solution is always supported and up-to-date.
This subscription ensures your business maintains critical data protection capabilities without the overhead of enterprise-level management.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security protocols and feature sets on their Cisco DP VA 5000. This ensures the data protection platform remains effective against evolving threats and operational demands.
virtualized environments, on-premises deployments, hybrid cloud infrastructure, business continuity planning
Entitlement to Expert Technical Support
Streamline troubleshooting and issue resolution by providing IT staff with direct access to Cisco's specialized support engineers. This minimizes downtime and accelerates the resolution of critical system problems.
business-critical applications, IT infrastructure management, disaster recovery strategies, network operations
Coverage for Hardware Failures
Protect against unexpected hardware malfunctions with an extended warranty for your Cisco DP VA 5000 appliance. This ensures continuity of data protection services and predictable IT budgeting.
data center operations, server room management, IT asset lifecycle, risk mitigation
Key Features
Software Updates and Bug Fixes
Ensures your Cisco DP VA 5000 runs the latest, most secure version of its operating software, protecting against known vulnerabilities.
24x7 Technical Support Access
Provides your IT team with immediate access to Cisco experts for rapid issue resolution, minimizing potential business disruption.
Extended Hardware Warranty
Offers protection against hardware failures beyond the standard warranty period, reducing unexpected capital expenditures.
Access to New Features
Enables your organization to benefit from performance improvements and new functionalities as they are released by Cisco.
Subscription Billing Model
Allows for predictable operational expenses with annual billing, simplifying IT budget management.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and compliance with regulations like GLBA and SOX, making continuous support and up-to-date software critical for their operations.
Healthcare & Life Sciences
Healthcare organizations must adhere to strict HIPAA regulations for patient data privacy, necessitating reliable and secure data protection solutions with ongoing vendor support.
Legal & Professional Services
Law firms and professional services handle sensitive client information, requiring secure data management and compliance with data privacy laws, supported by reliable appliance functionality.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and data integrity for production and supply chain management, where data protection appliance uptime is paramount.
Frequently Asked Questions
What is the term of this subscription?
This subscription is typically for a one-year term, as indicated by the '1Y' in the part number. It is designed for renewal to ensure continuous coverage.
What specific hardware does this license apply to?
This license applies to the Cisco Data Protection Virtual Appliance 5000 series. The MPN L-RDDSI-5G-1Y specifically denotes this platform.
What is the difference between Silver and other protection packages?
While specific details vary, Silver packages generally offer a foundational level of support including software updates and technical assistance. Higher tiers may offer faster response times or additional services.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.