Cisco Dubber Premier Subscription
Cisco Dubber Premier Subscription provides advanced communication recording and compliance management for businesses seeking to secure their interactions.
- Enhanced Recording: Capture and store all voice and video communications for compliance and review.
- Advanced Compliance: Meet regulatory requirements with secure, auditable communication records.
- User-Based Licensing: Flexible subscription model scales with your team's needs.
- Secure Storage: Ensure data integrity and accessibility with robust cloud-based storage.
Product Overview
Product Overview
The Cisco Dubber Premier Subscription is a per-user software license that unlocks advanced capabilities for capturing, storing, and managing business communications. It ensures compliance with regulatory mandates and provides a searchable archive of voice and video interactions.
This subscription is designed for IT Managers and IT Professionals within SMB and mid-market organizations who need to ensure their company's communications are recorded for legal, compliance, or operational review. It integrates with existing communication platforms to provide a unified solution.
- Secure Communication Archiving: Reliably store voice and video conversations for audit and compliance.
- Regulatory Compliance: Meet industry-specific and general data protection regulations.
- Searchable Records: Quickly locate specific communications for review or dispute resolution.
- Scalable User Licensing: Easily adjust license counts as your team grows or changes.
- Cloud-Based Management: Access and manage communication records from anywhere.
Secure your business communications and meet compliance needs with this essential per-user subscription.
What This Enables
Enable secure communication recording
Enable teams to capture and store all voice and video communications for compliance and audit purposes. Streamline the process of meeting regulatory requirements with automated recording and secure archiving.
cloud-based telephony, on-premises PBX, unified communications platforms, hybrid communication environments
Streamline compliance adherence
Streamline adherence to industry regulations and data privacy laws by maintaining an immutable record of all business interactions. Automate the collection and storage of communication data to reduce manual effort and risk.
regulated industries, customer-facing operations, remote workforce management, internal policy enforcement
Automate communication archiving
Automate the archiving of voice and video communications, ensuring all relevant data is captured and stored securely. Provide IT professionals with a reliable system for managing communication records without significant overhead.
growing businesses, distributed teams, businesses with high communication volume, companies with data retention policies
Key Features
Per-user subscription licensing
Provides a flexible and scalable model that aligns costs with the number of users requiring communication recording.
Secure cloud-based storage
Ensures data is protected, accessible, and compliant with retention policies without requiring on-premises infrastructure.
Voice and video recording capabilities
Captures a comprehensive record of interactions across multiple communication channels for complete oversight.
Searchable communication archive
Allows for quick retrieval of specific conversations, saving time and improving efficiency during reviews or investigations.
Compliance and regulatory support
Helps organizations meet legal and industry-specific requirements for communication data retention and auditing.
Industry Applications
Finance & Insurance
Financial institutions must adhere to strict regulations like FINRA and MiFID II, requiring comprehensive recording and archiving of all client communications to ensure compliance and prevent fraud.
Legal & Professional Services
Law firms and professional services organizations need to maintain detailed records of client interactions for case management, liability protection, and adherence to professional conduct rules.
Healthcare & Life Sciences
Healthcare providers must comply with HIPAA and other patient privacy regulations, necessitating secure recording and access control for patient-related communications.
Retail & Hospitality
Businesses in retail and hospitality often handle sensitive customer payment information and require communication records for transaction verification, customer service quality assurance, and dispute resolution.
Frequently Asked Questions
What is the Cisco Dubber Premier Subscription?
It is a per-user software subscription from Cisco that enables advanced recording, archiving, and management of business voice and video communications for compliance and operational purposes.
Who is this subscription for?
This subscription is designed for SMB and mid-market companies, specifically for their IT Managers and IT Professionals who need to ensure communication compliance and data integrity.
What are the benefits of using Dubber Premier?
Benefits include meeting regulatory requirements, securing communication records, enabling faster dispute resolution, and providing a searchable archive of all interactions.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.