Cisco ELA 2 UMB. SUPPORT-PLATINUM-PLT, 3 Year Subscription
This Cisco ELA 2 UMB. SUPPORT-PLATINUM-PLT subscription provides Platinum support for 3 years, ensuring uninterrupted access to critical software features and expert assistance for your business operations.
- Platinum Support: Access to 24x7x4 hour critical response and advanced technical support for immediate issue resolution.
- 3-Year Term: Lock in your software licensing and support coverage for a predictable three-year period, simplifying budget management.
- User-Based Licensing: Scalable licensing for 10,000 to 24,999 users, aligning costs with your organization's actual usage.
- Feature Entitlement: Maintain access to the latest software features, updates, and security patches, keeping your environment current and protected.
Product Overview
Product Overview
This offering is a Cisco Enterprise License Agreement (ELA) for Umbrella, a cloud-delivered security service, with Platinum support included for a 3-year term. It provides advanced security capabilities and dedicated support for a large user base, ensuring robust protection and compliance.
Designed for mid-market to enterprise organizations, this license is ideal for IT Managers and IT Professionals responsible for network security and compliance. It integrates into existing network infrastructures, providing a unified security posture without requiring extensive on-premises hardware.
- Advanced Threat Protection: Safeguard your network against malware, phishing, and other web-based threats with intelligent security policies.
- DNS-Layer Security: Block access to malicious websites and domains at the DNS level, preventing users from reaching dangerous content.
- Cloud-Delivered Service: Benefit from a scalable, always-on security solution that requires minimal infrastructure investment.
- Centralized Management: Manage security policies and view reports from a single, intuitive cloud console.
- Platinum Support: Receive priority access to Cisco's expert support team for rapid issue resolution and proactive guidance.
This Cisco Umbrella ELA with Platinum support is the ideal solution for mid-market organizations seeking enterprise-grade security and reliable technical assistance to protect their digital assets.
What This Enables
Access to Expert Technical Assistance
Access to 24x7x4 hour critical response and advanced technical support from Cisco engineers. This ensures rapid resolution of complex security issues, minimizing downtime and impact on business operations.
Organizations requiring immediate, expert-level support for critical security incidents, businesses with limited internal security expertise, teams needing to meet strict uptime SLAs.
Coverage for Software Updates and Patches
Coverage for continuous access to the latest software features, security patches, and threat intelligence updates for Cisco Umbrella. This keeps your security posture current against emerging threats.
Businesses operating in rapidly evolving threat landscapes, organizations needing to maintain compliance with security standards, teams managing a large and diverse user base.
Protection Against Advanced Cyber Threats
Protection against a wide range of internet-based threats including malware, phishing, ransomware, and command and control callbacks. This safeguards user endpoints and sensitive company data.
Companies with remote or mobile workforces, organizations handling sensitive customer data, businesses requiring layered security defenses.
Key Features
Cloud-Delivered Security Platform
Provides a scalable, always-on security solution that reduces the need for on-premises hardware and simplifies management.
DNS-Layer Enforcement
Blocks access to malicious domains and IPs at the earliest point of connection, preventing users from reaching dangerous content.
Advanced Malware Protection
Detects and blocks known and unknown malware, protecting endpoints and sensitive data from infection.
Centralized Policy Management
Enables IT teams to define and enforce security policies across the entire organization from a single console.
Reporting and Visibility
Offers detailed insights into internet usage and security events, aiding in threat investigation and compliance reporting.
Industry Applications
Finance & Insurance
Financial institutions require stringent security to protect sensitive customer data and comply with regulations like PCI DSS and GLBA, making advanced threat protection essential.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations, necessitating strong security measures to safeguard Protected Health Information (PHI) and ensure data privacy.
Retail & Hospitality
Retailers and hospitality groups handle large volumes of customer data and payment information, requiring robust security to prevent breaches and maintain customer trust.
Education & Research
Educational institutions often face unique cybersecurity challenges and need to protect student data and research integrity while managing a diverse user base.
Frequently Asked Questions
What is Cisco ELA 2 UMB. SUPPORT-PLATINUM-PLT?
This is an Enterprise License Agreement for Cisco Umbrella, a cloud security service, with Platinum support for a 3-year term, designed for 10,000 to 24,999 users.
What does Platinum support include?
Platinum support typically includes 24x7x4 hour critical response, advanced technical support, and access to software updates and patches, ensuring rapid issue resolution and continuous protection.
Who is this license intended for?
This license is intended for mid-market to enterprise-sized businesses that require robust, cloud-based security for a large number of users and value premium support services.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.