Cisco ELA 2 Umbrella Support Platinum
This 5-year Cisco Umbrella Platinum ELA subscription provides essential security and support for your organization's network infrastructure.
- 24x7x365 Support: Access to Cisco TAC for critical issue resolution, minimizing downtime.
- Software Updates & Upgrades: Entitlement to the latest security features and patches for ongoing protection.
- Advanced Security Features: Coverage for enhanced threat intelligence and policy enforcement capabilities.
- Compliance Assurance: Protection against evolving cyber threats and regulatory requirements.
Product Overview
Product Overview
This Cisco Enterprise License Agreement (ELA) provides a 5-year subscription to Cisco Umbrella's Platinum support and services, covering a user range from 25,000 to 99,999,999.
Designed for mid-market to enterprise organizations, this license ensures continuous operation and access to advanced security features for internal IT teams managing their own network environments.
- Platinum Support: Direct access to Cisco's premier technical support for rapid issue resolution.
- Full Feature Access: Unlocks all Cisco Umbrella security capabilities, including advanced threat protection.
- License Term: A fixed 5-year subscription term simplifies budgeting and ensures long-term coverage.
- Scalable User Count: Accommodates large user bases, from 25,000 up to nearly 100 million.
- Automated Updates: Ensures your security posture is always current with the latest threat intelligence.
This Cisco Umbrella Platinum ELA is the ideal solution for mid-market and enterprise businesses seeking robust, long-term security and support without the overhead of managing individual licenses.
What This Enables
Continuous Network Threat Protection
Enable teams to proactively defend against malware, phishing, and other emerging threats. Streamline the enforcement of security policies across all user devices and locations.
cloud-managed security, internal network protection, endpoint security, policy enforcement
Secure Remote and Branch Office Access
Automate the delivery of security services to remote workers and branch locations, ensuring consistent protection regardless of user location. Simplify the management of security policies for distributed workforces.
distributed workforce, branch office connectivity, secure remote access, unified security management
Maintain Regulatory Compliance
Organizations deploying this solution can better meet industry-specific compliance mandates by ensuring secure internet access and data protection. Businesses managing sensitive data benefit from advanced threat intelligence and reporting capabilities.
data privacy compliance, security audits, risk management, governance frameworks
Key Features
Advanced Threat Protection
Protects against malware, ransomware, and phishing attacks by blocking malicious domains and IPs.
DNS Layer Security
Provides a first line of defense by preventing users from accessing known malicious websites.
Cloud-Delivered Security
Ensures consistent security policies and protection for users on and off the corporate network.
Identity-Based Policies
Allows granular control over security policies based on user or group identity.
Cisco TAC Platinum Support
Offers 24x7x365 access to expert engineers for critical issue resolution, minimizing business disruption.
Industry Applications
Finance & Insurance
Financial institutions require stringent security to protect sensitive customer data and comply with regulations like PCI DSS and GLBA, making advanced threat protection essential.
Healthcare & Life Sciences
Healthcare organizations must adhere to HIPAA regulations, necessitating secure handling of patient data and robust protection against cyber threats that could compromise sensitive health information.
Government & Public Sector
Government agencies handle vast amounts of sensitive data and are frequent targets for cyberattacks, requiring advanced security solutions to protect national security and citizen information.
Education & Research
Educational institutions manage large networks with diverse user groups and often handle research data, requiring scalable security solutions to protect against threats and ensure compliance with data privacy standards.
Frequently Asked Questions
What is Cisco Umbrella ELA?
An Enterprise License Agreement (ELA) for Cisco Umbrella provides a simplified way to license and manage Cisco's cloud security services for a large number of users over a set term, typically 5 years. This specific ELA is for the Platinum support tier.
What does Platinum support include?
Platinum support offers the highest level of service, including 24x7x365 access to Cisco's Technical Assistance Center (TAC) for critical issues, faster response times, and proactive support services to ensure optimal performance and uptime.
Who is this license intended for?
This license is designed for mid-market to enterprise-sized businesses with 25,000 or more users who need robust, scalable cloud security and premium support for their internal IT operations.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.