Cisco ELA 2 Umbrella Support Platinum, 5 Year, 10000-24999 Users
This Cisco Umbrella ELA Platinum subscription provides 5 years of advanced security and support for 10,000 to 24,999 users, ensuring your organization's digital defenses remain robust.
- Coverage for Advanced Threats: Access to real-time threat intelligence and automated blocking of malicious websites and content.
- Continuous Operation: Ensures uninterrupted access to critical business applications and services through proactive threat mitigation.
- Compliance Assurance: Helps meet regulatory requirements by providing visibility and control over internet usage and security policies.
- Expert Support: Entitlement to Cisco's premium support for rapid issue resolution and expert guidance on security best practices.
Product Overview
Product Overview
This Cisco Enterprise License Agreement (ELA) provides a 5-year subscription to Cisco Umbrella's Platinum package, offering comprehensive security and support for a large user base. It unlocks advanced threat protection, including secure web gateway, cloud access security broker, and DNS security functionalities, all managed through a centralized platform.
Ideal for mid-market to enterprise organizations, this license is designed for IT Managers and IT Professionals responsible for securing their company's network infrastructure and user activity. It integrates into existing network environments, providing essential security layers without requiring significant hardware investment.
- Advanced Threat Protection: Safeguards against malware, phishing, and other internet-borne threats.
- DNS Layer Security: Blocks access to malicious domains and IPs before connections are made.
- Secure Web Gateway: Inspects web traffic for threats and enforces acceptable use policies.
- Cloud Access Security Broker (CASB): Provides visibility and control over cloud application usage.
- 5-Year Platinum Support: Includes 24x7x365 access to Cisco TAC and software updates.
This Cisco Umbrella ELA offers a scalable and effective solution for businesses needing robust, cloud-delivered security and expert support over a multi-year commitment.
What This Enables
Protecting Against Evolving Cyber Threats
Enable teams to proactively block malware, phishing, and ransomware attacks across all user devices and locations. Streamline security operations by automating threat detection and response at the DNS and IP layers.
cloud-managed security, distributed workforce, centralized IT management, risk mitigation
Enforcing Acceptable Use Policies
Streamline the enforcement of internet usage policies across the organization to prevent access to inappropriate or risky content. Automate policy updates and reporting to ensure consistent application and compliance.
corporate governance, employee productivity, network security policy, regulatory compliance
Securing Cloud Application Access
Enable teams to gain visibility and control over the cloud applications employees are using, identifying shadow IT and enforcing security standards. Automate the discovery and risk assessment of sanctioned and unsanctioned cloud services.
SaaS adoption, data security, cloud governance, IT risk management
Key Features
DNS Security
Blocks access to malicious domains and IPs at the earliest point of connection, preventing malware and phishing attacks.
Secure Web Gateway
Inspects web traffic for threats and enforces content filtering and application control policies.
Cloud Access Security Broker (CASB)
Provides visibility into cloud app usage and enforces security policies for SaaS applications.
Intelligent Threat Reports
Offers actionable insights into security threats and user activity for better decision-making.
5-Year Platinum Support
Guarantees access to Cisco's expert technical support and software updates for long-term operational stability.
Industry Applications
Finance & Insurance
Financial institutions require robust security to protect sensitive customer data and comply with strict regulations like PCI DSS and GLBA, which Cisco Umbrella's advanced threat protection and logging capabilities help address.
Healthcare & Life Sciences
Healthcare organizations must safeguard Protected Health Information (PHI) and meet HIPAA compliance standards. Cisco Umbrella provides essential security layers to prevent breaches and maintain data integrity.
Retail & Hospitality
Retailers and hospitality businesses handle large volumes of customer data and transactions, making them targets for cyberattacks. Cisco Umbrella helps protect point-of-sale systems and customer databases from malware and phishing.
Education & Research
Educational institutions need to protect student data and provide secure internet access for a large, diverse user base. Cisco Umbrella can enforce acceptable use policies and block access to inappropriate content.
Frequently Asked Questions
What is Cisco Umbrella ELA?
An Enterprise License Agreement (ELA) for Cisco Umbrella provides a bundled package of security services and support for a specified duration and user count. This Platinum ELA offers advanced features and 5 years of coverage for 10,000-24,999 users.
What does 'Platinum' level support include?
Platinum support typically includes 24x7x365 access to Cisco's Technical Assistance Center (TAC), software updates, and advanced technical support for rapid issue resolution.
How does Cisco Umbrella protect my users?
Cisco Umbrella protects users by blocking malicious domains and IPs at the DNS layer, inspecting web traffic for threats, and providing visibility into cloud application usage, all before threats can reach your network or devices.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.