Cisco ELA 2 Umbrella Support Platinum, 3 Year, 5000-9999 Users
Gain 3 years of Cisco Umbrella Platinum support for 5000 to 9999 users, ensuring advanced security and uninterrupted network operations.
- Coverage for Advanced Threats: Access to real-time threat intelligence and automated security updates to counter evolving cyber risks.
- Enhanced Network Visibility: Gain deep insights into internet usage and potential threats across your user base for proactive management.
- Continuous Uptime Assurance: Benefit from expert technical support and rapid issue resolution to minimize network downtime.
- License Compliance: Maintain adherence to software licensing agreements and ensure access to all licensed features and updates.
Product Overview
Product Overview
This Cisco Enterprise License Agreement (ELA) provides 3 years of Platinum support for Cisco Umbrella, a cloud-delivered network security service. It unlocks advanced security features and ensures continuous operational support for a user base ranging from 5000 to 9999 individuals.
This subscription is designed for mid-market to enterprise organizations that rely on robust internet security. It integrates into existing network infrastructures, providing essential protection against malware, phishing, and other online threats for their own employees and operations.
- Platinum Support: 24x7x365 access to Cisco TAC for critical issues, with defined response times.
- Umbrella Security Features: Unlocks the full suite of Umbrella security capabilities, including DNS security, SWG, CASB, and Firewall.
- Scalable User Count: Tailored for organizations with 5000 to 9999 users, ensuring adequate licensing for your workforce.
- 3-Year Term: Provides predictable budgeting and long-term security assurance for your organization.
- Cloud-Delivered Service: Simplifies deployment and management through a unified, cloud-based platform.
This Cisco Umbrella Platinum subscription offers essential security and support, empowering mid-market and enterprise teams to protect their digital assets without the overhead of complex on-premises solutions.
What This Enables
Access to Expert Technical Support
Access to Cisco's Technical Assistance Center (TAC) for rapid issue resolution and expert guidance. This ensures minimal downtime and maintains the operational integrity of your security infrastructure.
network operations, security incident response, IT infrastructure management, business continuity planning
Continuous Threat Intelligence Updates
Coverage for ongoing updates to threat intelligence feeds and security policies. This ensures your defenses remain current against emerging malware, phishing campaigns, and zero-day exploits.
proactive security posture, risk mitigation, compliance adherence, cybersecurity operations
Protection Against Network Disruptions
Protection against service degradation or outages by providing a high-availability cloud security platform with dedicated support. This minimizes the impact of security incidents on business operations.
business continuity, IT service delivery, operational resilience, risk management
Key Features
24x7x365 Cisco TAC Access
Receive immediate expert assistance from Cisco's Technical Assistance Center anytime, ensuring critical security issues are resolved promptly to maintain business operations.
Advanced Security Features
Unlock the full suite of Cisco Umbrella capabilities including DNS Security, Secure Web Gateway, Cloud Access Security Broker, and Firewall for comprehensive threat protection.
Real-time Threat Intelligence
Benefit from continuously updated threat intelligence, providing proactive defense against the latest malware, phishing, and botnets.
Scalable User Licensing
Ensure your security solution scales with your organization, providing coverage for 5000 to 9999 users with predictable licensing.
3-Year Subscription Term
Secure your network security posture for three years with a fixed term, simplifying budgeting and long-term planning.
Industry Applications
Finance & Insurance
This sector requires stringent security measures and compliance with regulations like PCI DSS and GLBA, making advanced threat protection and reliable support essential for protecting sensitive financial data.
Healthcare & Life Sciences
Healthcare organizations must comply with HIPAA and protect patient data, necessitating robust security solutions and continuous support to prevent breaches and ensure data integrity.
Manufacturing & Industrial
Industrial environments often have complex networks and critical operational technology (OT) that require secure internet access and protection against cyber threats that could disrupt production.
Education & Research
Educational institutions manage large user bases and diverse network access points, requiring scalable security solutions and support to protect students, staff, and sensitive research data.
Frequently Asked Questions
What is Cisco Umbrella?
Cisco Umbrella is a cloud-delivered network security service that provides a first line of defense against threats on the internet. It offers DNS security, secure web gateway, cloud access security broker, and firewall functionalities.
What does Platinum support include?
Platinum support provides 24x7x365 access to Cisco's Technical Assistance Center (TAC) with the highest priority for issue resolution, ensuring rapid response to critical security incidents.
Who is this license intended for?
This license is designed for mid-market to enterprise organizations with 5000 to 9999 users who require advanced security features and dedicated support for their internet-facing operations.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.