Cisco ELA 2 Umbrella Support Platinum 1 Year
This Cisco ELA 2 Umbrella Support Platinum subscription provides 1 year of advanced security and operational support for 250 to 499 users, ensuring your business network remains protected and efficient.
- Coverage for: Advanced threat protection and security policy enforcement across your network infrastructure.
- Support for: 24x7 access to Cisco TAC for critical issues, minimizing downtime and operational disruptions.
- Entitlement to: Software updates and feature enhancements, keeping your security posture current against evolving threats.
- Value of: Maintaining compliance and operational continuity through expert technical assistance and platform stability.
Product Overview
Product Overview
This Cisco ELA 2 Umbrella Support Platinum subscription provides a 1-year term of advanced security and operational support for your Cisco Umbrella platform, covering 250 to 499 users. It ensures continuous access to critical security features, software updates, and expert technical assistance.
Designed for SMB and mid-market organizations, this subscription is ideal for IT Managers and IT Professionals responsible for safeguarding their company's network and data. It integrates into existing network security stacks, providing a vital layer of defense and operational assurance.
- Advanced Threat Protection: Delivers robust security against malware, phishing, and other web-based threats.
- Policy Enforcement: Enables granular control over internet access and application usage for all users.
- DNS Security: Utilizes DNS resolution to block malicious domains before connections are made.
- Visibility and Reporting: Provides insights into internet activity and security events for better management.
- 24x7 Technical Support: Offers round-the-clock access to Cisco's expert technical assistance center (TAC).
This Cisco Umbrella support subscription is the right choice for SMB and mid-market teams needing reliable security and expert support to protect their digital operations.
What This Enables
Continuous Threat Protection
Enable teams to proactively block malware, phishing, and other web-based threats before they impact the network. Streamline security operations with automated threat intelligence and policy enforcement.
cloud-delivered security, network access control, endpoint protection, remote workforce enablement
Policy Enforcement and Compliance
Automate the enforcement of acceptable use policies across all connected devices and users. Maintain regulatory compliance by controlling access to specific websites and applications.
corporate governance, user access management, data security policies, regulatory adherence
Enhanced Network Visibility
Streamline the monitoring of internet usage and security events across the organization. Gain actionable insights to identify potential risks and optimize network performance.
IT operations monitoring, security incident response, network traffic analysis, user activity logging
Key Features
Cloud-delivered security
Provides protection without requiring on-premises hardware, simplifying deployment and management.
DNS-layer security
Blocks malicious domains at the DNS level, preventing users from accessing dangerous websites.
URL filtering
Controls access to specific categories of websites, enforcing acceptable use policies.
Firewall as a Service
Offers integrated firewall capabilities to protect against network-based threats.
24x7 Cisco TAC Support
Ensures immediate assistance for critical issues, reducing downtime and maintaining business operations.
Industry Applications
Finance & Insurance
This sector requires stringent security measures to protect sensitive financial data and maintain customer trust, making advanced threat protection and reliable support essential for compliance and operational continuity.
Healthcare & Life Sciences
Healthcare organizations must safeguard patient data (PHI) and comply with regulations like HIPAA, necessitating robust security solutions and continuous support to prevent breaches and ensure uninterrupted service delivery.
Legal & Professional Services
Law firms and professional services companies handle confidential client information, requiring strong cybersecurity to prevent data loss and maintain client confidentiality, supported by reliable technical assistance.
Manufacturing & Industrial
Industrial environments increasingly rely on connected systems, making them vulnerable to cyberattacks that could disrupt operations; advanced security and support are critical for maintaining production uptime and protecting intellectual property.
Frequently Asked Questions
What is Cisco ELA 2 Umbrella Support Platinum?
It is a 1-year subscription providing advanced security features and technical support for the Cisco Umbrella platform, designed for businesses with 250-499 users.
What kind of threats does Cisco Umbrella protect against?
Cisco Umbrella protects against malware, phishing, ransomware, and other web-based threats by blocking malicious domains and content before they reach your network.
What is the benefit of Platinum support?
Platinum support offers 24x7 access to Cisco's Technical Assistance Center (TAC) for critical issues, ensuring rapid resolution and minimizing operational downtime.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.