Cisco ELA 2 Umbrella Support Platinum 3 Year
This Cisco ELA 2 Umbrella Support Platinum subscription provides 3 years of advanced security and support for your organization's network infrastructure.
- Platinum Support: Access to Cisco's highest level of technical support for rapid issue resolution.
- 3-Year Term: Ensures consistent security coverage and predictable budgeting for three years.
- Umbrella Platform: Extends advanced security capabilities across your entire digital footprint.
- User-Based Licensing: Scalable licensing that adapts to your organization's user count.
Product Overview
Product Overview
This Cisco Enterprise License Agreement (ELA) 2 for Umbrella provides a 3-year subscription to Platinum-level support and security services. It is designed to protect businesses by offering advanced threat intelligence, secure internet access, and comprehensive visibility across your network and cloud services.
This solution is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need to secure their own business operations. It integrates into existing network infrastructure, providing a critical layer of defense against evolving cyber threats without requiring extensive in-house security expertise.
- Advanced Threat Protection: Defends against malware, phishing, and other online threats.
- DNS Layer Security: Blocks malicious domains and IP addresses before connections are made.
- Secure Web Gateway: Provides content filtering and application visibility for web traffic.
- Cloud Access Security Broker (CASB): Offers visibility and control over cloud application usage.
- API-Driven Integrations: Enables automated security workflows and threat response.
Secure your business with enterprise-grade protection and expert support, ensuring operational continuity and safeguarding your data.
What This Enables
Access to Expert Technical Support
Access to Cisco's dedicated support engineers for rapid troubleshooting and issue resolution. This ensures minimal downtime and maintains the operational integrity of your security infrastructure.
organizations with critical uptime requirements, businesses managing complex network environments, teams needing immediate security incident response, companies with limited internal IT support staff
Coverage for Evolving Threat Landscape
Coverage against emerging malware, phishing attacks, and advanced persistent threats through continuous intelligence updates. This proactive defense mechanism protects your business from new and sophisticated cyber risks.
businesses operating online, companies handling sensitive customer data, organizations with remote or hybrid workforces, teams needing to maintain regulatory compliance
Protection Against Network Intrusions
Protection against unauthorized access and data breaches through robust security policies and enforcement. This safeguards your sensitive business data and intellectual property from compromise.
companies with intellectual property to protect, businesses subject to data privacy regulations, organizations with a distributed workforce, teams managing cloud-based applications
Key Features
Platinum Support
Receive priority access to Cisco's top-tier technical experts for swift resolution of critical security issues, minimizing business disruption.
3-Year Subscription Term
Secure predictable security coverage and budget for three years, avoiding the need for frequent renewals and ensuring continuous protection.
Umbrella Platform Capabilities
Gain access to a suite of advanced security services including DNS security, SWG, and CASB to protect users and data across all locations and devices.
User-Based Licensing
Scale your security coverage easily as your user base grows or changes, ensuring you only pay for what you need.
Automated Threat Intelligence
Benefit from real-time updates on emerging threats, ensuring your defenses are always current against the latest cyber risks.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and compliance with regulations like PCI DSS and GLBA, which Cisco Umbrella's advanced security features help address.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and adhering to HIPAA compliance is critical, making robust security solutions like Cisco Umbrella essential for preventing breaches.
Legal & Professional Services
Firms handle confidential client information and are prime targets for cyberattacks, necessitating advanced threat protection to maintain client trust and regulatory adherence.
Retail & Hospitality
These businesses process large volumes of customer data and transactions, requiring strong security to prevent fraud, protect customer information, and maintain operational continuity.
Frequently Asked Questions
What is Cisco ELA 2 Umbrella Support?
Cisco ELA 2 Umbrella Support is an Enterprise License Agreement providing a 3-year subscription to Cisco Umbrella's advanced security services and Platinum-level technical support for businesses.
Who is this license intended for?
This license is designed for SMB and mid-market companies that use IT for their own operations and require robust, cloud-delivered security solutions and expert support.
What does Platinum support include?
Platinum support offers the highest level of technical assistance from Cisco, including rapid response times for critical issues and access to specialized engineers to ensure your security environment is protected.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.