Cisco ELA 2 Umbrella Support Platinum, 5 Year Subscription
Ensure continuous network security and compliance with a 5-year Cisco Umbrella Platinum ELA subscription, providing advanced threat protection for your organization.
- Platinum Support: Access to Cisco's highest level of technical support for rapid issue resolution and expert guidance.
- 5-Year Term: Lock in pricing and predictable security coverage for a full five years, simplifying budget management.
- Advanced Security Features: Unlock the full suite of Cisco Umbrella's security capabilities for comprehensive threat defense.
- Scalable User Licensing: Flexible licensing from 25,000 to over 9.9 million users, accommodating large enterprise deployments.
Product Overview
Product Overview
This Cisco Enterprise License Agreement (ELA) provides a 5-year subscription to Cisco Umbrella's Platinum support and services. It unlocks the most advanced security features and ensures access to premium technical assistance, covering a broad range of users from 25,000 up to millions.
Designed for mid-market to enterprise organizations, this license is ideal for IT Managers and IT Professionals responsible for securing their company's internal network and user activity. It integrates with existing network infrastructure to provide cloud-delivered security.
- Enhanced Threat Protection: Gain access to advanced security analytics, malware blocking, and DNS-layer enforcement.
- Premium Technical Support: Benefit from 24x7x365 access to Cisco TAC for critical issues, with faster response times.
- Security Policy Management: Centralized console for creating and enforcing security policies across your entire organization.
- Compliance Assurance: Helps meet regulatory requirements through consistent security posture and detailed reporting.
- Continuous Updates: Automatic updates to security intelligence and feature sets to counter evolving threats.
This Cisco Umbrella ELA subscription offers mid-market and enterprise businesses a predictable, high-level security solution with expert support to protect their digital assets.
What This Enables
Access to Advanced Threat Intelligence
Access to real-time threat intelligence feeds and advanced analytics to proactively identify and block emerging cyber threats. This ensures your organization's defenses remain current against sophisticated attack vectors.
Cloud-managed security, distributed workforce, multi-site network, centralized IT management
Coverage for Security Policy Enforcement
Coverage for consistent enforcement of security policies across all user endpoints and network locations. This ensures compliance with internal standards and external regulations, regardless of user location or device.
Regulatory compliance requirements, remote work policies, BYOD environments, unified security posture
Protection Against Malware and Phishing
Protection against a wide range of malware, ransomware, and phishing attacks through DNS-layer security and content filtering. This minimizes the risk of successful attacks that could disrupt operations or lead to data breaches.
Endpoint security integration, network perimeter defense, user awareness training support, threat mitigation
Key Features
DNS-Layer Security
Blocks access to malicious websites and domains at the DNS level, preventing users from reaching malware, phishing, and command-and-control sites.
Cloud-Delivered Security
Provides security from the cloud, requiring no on-premises hardware and offering consistent protection for users anywhere, on any device.
IP-Layer Enforcement
Extends security policies to block traffic to and from known malicious IP addresses, adding another layer of defense.
Secure Web Gateway (SWG)
Inspects web traffic for threats and enforces acceptable use policies, protecting users from web-based attacks and inappropriate content.
Firewall as a Service (FWaaS)
Offers cloud-based firewall capabilities to control access and secure network traffic, simplifying security management.
Industry Applications
Finance & Insurance
Financial institutions require robust security to protect sensitive customer data and comply with strict regulations like PCI DSS and GLBA, which Cisco Umbrella's advanced threat protection helps address.
Healthcare & Life Sciences
Healthcare organizations must adhere to HIPAA regulations for patient data privacy, making advanced security solutions like Cisco Umbrella essential for preventing breaches and ensuring compliance.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, necessitating strong security measures to prevent data theft and maintain client trust, aligning with Cisco Umbrella's protective capabilities.
Manufacturing & Industrial
Industrial control systems and operational technology (OT) environments are increasingly targeted by cyberattacks; Cisco Umbrella provides a critical layer of defense to protect these sensitive networks and ensure operational continuity.
Frequently Asked Questions
What is Cisco Umbrella ELA?
An Enterprise License Agreement (ELA) for Cisco Umbrella provides a volume-based subscription for advanced security features and support, typically for larger organizations. This specific ELA is for the Platinum tier, offering the highest level of service and features over a 5-year term.
What does Platinum support include?
Platinum support represents Cisco's premier support offering. It includes 24x7x365 access to Cisco Technical Assistance Center (TAC) engineers, faster response times for critical issues, and proactive guidance to ensure optimal performance and security.
How does Cisco Umbrella protect my business?
Cisco Umbrella acts as a cloud security platform that uses DNS, IP, and web-layer enforcement to block threats like malware, ransomware, and phishing. It provides visibility and control over internet usage, helping to prevent security incidents before they occur.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.