Cisco Enhanced Support for CD-SDWAN DNA Essentials
This 5-year Cisco Enhanced Support subscription provides essential protection and expert assistance for your CD-SDWAN DNA Essentials platform, ensuring uninterrupted network operations.
- Extended Coverage: 5 years of enhanced support for your Cisco CD-SDWAN DNA Essentials.
- Expert Assistance: Access to Cisco technical experts for troubleshooting and issue resolution.
- Proactive Updates: Entitlement to software updates and patches for optimal performance and security.
- Operational Continuity: Protection against unexpected downtime and performance degradation.
Product Overview
Product Overview
This Cisco Enhanced Support subscription provides extended coverage and expert assistance for your Cisco CD-SDWAN DNA Essentials platform. It ensures you have access to the necessary resources to maintain optimal network performance, security, and compliance for a duration of five years.
Designed for businesses that rely on their network infrastructure, this service is ideal for IT Managers and IT Professionals overseeing SMB and mid-market environments. It integrates with your existing Cisco SD-WAN deployment, offering a critical layer of operational assurance and technical support.
- 5-Year Subscription: Guarantees support and access for an extended period.
- Enhanced Support: Provides priority access to Cisco technical resources.
- Software Updates: Includes entitlement to necessary software updates and bug fixes.
- Platform Assurance: Helps maintain the stability and security of your SD-WAN environment.
- Compliance Readiness: Supports ongoing adherence to network operational standards.
This 5-year Cisco Enhanced Support subscription is the right choice for SMB and mid-market teams seeking reliable network operations and expert technical backing.
What This Enables
Access to Expert Technical Support
Access to Cisco's certified technical support engineers for troubleshooting complex network issues. This ensures rapid resolution of problems, minimizing business disruption and maintaining productivity.
organizations deploying critical network infrastructure, businesses requiring high availability, teams managing complex IT environments, companies with limited internal IT expertise
Coverage for Software Updates and Patches
Entitlement to receive all software updates, bug fixes, and security patches released for Cisco CD-SDWAN DNA Essentials. This keeps your network secure, compliant, and performing at its best.
businesses prioritizing network security, organizations managing regulatory compliance, teams seeking to optimize network performance, companies with a proactive IT maintenance strategy
Protection Against Operational Downtime
Protection against unexpected network outages or performance degradation through proactive support and timely issue resolution. This coverage helps maintain business continuity and prevents revenue loss.
companies with mission-critical network operations, businesses reliant on constant connectivity, organizations with strict uptime requirements, firms operating in competitive markets
Key Features
5-Year Subscription Term
Provides long-term operational assurance and budget predictability for your network support.
Enhanced Technical Support
Grants priority access to Cisco experts for faster issue resolution and reduced downtime.
Software Updates and Patches
Ensures your network remains secure, compliant, and optimized with the latest software releases.
Platform Stability Assurance
Helps maintain the consistent performance and reliability of your Cisco SD-WAN deployment.
Proactive Issue Management
Supports the early detection and resolution of potential network problems before they impact operations.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure continuous trading operations, making robust support for SD-WAN critical for compliance and service delivery.
Healthcare & Life Sciences
Healthcare providers depend on reliable network connectivity for patient care systems and data access, necessitating uninterrupted operation and rapid support for their SD-WAN infrastructure to meet strict uptime demands.
Manufacturing & Industrial
Industrial operations rely on stable network connections for automation, IoT devices, and supply chain management, where SD-WAN support is vital to prevent costly production downtime and ensure operational efficiency.
Retail & Hospitality
Retail and hospitality businesses use SD-WAN for point-of-sale systems, guest Wi-Fi, and inventory management, requiring consistent network performance and support to maintain customer experience and business operations.
Frequently Asked Questions
What is Cisco Enhanced Support for CD-SDWAN DNA Essentials?
This is a 5-year subscription service from Cisco that provides extended technical support and access to software updates for your CD-SDWAN DNA Essentials platform. It ensures you have the resources needed to maintain your network's performance and security.
Who is this support service for?
This service is designed for businesses, particularly SMB and mid-market companies, that use Cisco CD-SDWAN DNA Essentials for their network operations. It is ideal for IT Managers and IT Professionals responsible for network uptime and performance.
What happens when the 5-year term ends?
Upon expiration of the 5-year term, you will need to renew the support contract to continue receiving enhanced support and software updates from Cisco. Zent Networks can assist with renewal options.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.