Cisco Enhanced Support for DNA Advantage On-Prem, 10 Year
This 10-year Cisco Enhanced Support subscription provides critical software updates and technical assistance for your on-premises Cisco DNA Advantage deployment, ensuring network stability and performance.
- Extended Coverage: Enjoy 10 years of dedicated support for your Cisco DNA Advantage on-premises software.
- Software Updates: Gain access to essential software releases, patches, and security updates to maintain optimal performance.
- Technical Assistance: Receive expert technical support to resolve issues and minimize network downtime.
- Compliance Assurance: Maintain a compliant and secure network environment with continuous access to the latest software versions.
Product Overview
Product Overview
This is a 10-year subscription for Cisco Enhanced Support specifically for the DNA Advantage on-premises software platform. It provides access to software updates, technical assistance, and proactive support to ensure the continued operation and security of your network infrastructure.
IT Managers and IT Professionals in small to mid-market businesses utilize this support to maintain their Cisco networking hardware and software. It integrates directly with their existing on-premises network deployments, safeguarding against operational disruptions and ensuring access to necessary upgrades.
- 10-Year Subscription: Long-term commitment to support and software access.
- Enhanced Support: Priority access to technical expertise and issue resolution.
- Software Updates & Patches: Continuous delivery of critical updates for security and performance.
- On-Premises Focus: Tailored support for software deployed within your own data center.
- DNA Advantage Features: Unlocks full potential and ongoing functionality of the DNA Advantage suite.
This 10-year enhanced support subscription is ideal for SMB and mid-market organizations seeking reliable, long-term operational stability for their Cisco DNA Advantage on-premises deployments.
What This Enables
Access to Critical Software Updates
Enable teams to maintain network security and performance by providing continuous access to the latest software releases, patches, and bug fixes for Cisco DNA Advantage. This ensures your network remains protected against emerging threats and operates at peak efficiency.
on-premises software deployment, network infrastructure management, IT operations continuity, security posture maintenance
Expert Technical Assistance
Coverage for timely and expert technical support to resolve complex network issues and minimize operational disruptions. This entitlement ensures your IT staff can quickly address problems, reducing costly downtime and maintaining productivity.
network troubleshooting, IT support escalation, business continuity planning, operational efficiency
Long-Term Operational Stability
Protection against the risks of unsupported software by securing 10 years of continuous support and maintenance for your Cisco DNA Advantage on-premises deployment. This proactive approach guarantees ongoing functionality and reduces the likelihood of unexpected failures.
long-term IT investment protection, infrastructure lifecycle management, risk mitigation, predictable IT budgeting
Key Features
10-Year Subscription Term
Provides long-term predictability and cost management for essential network support.
Cisco DNA Advantage On-Prem Software
Ensures optimal performance and access to advanced features for your core networking platform.
Enhanced Technical Support
Offers priority access to Cisco's expertise for faster issue resolution and reduced downtime.
Software Updates and Patches
Keeps your network secure and up-to-date with the latest fixes and improvements.
Proactive Issue Identification
Helps prevent potential problems before they impact your business operations.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security for their networks to comply with strict regulatory requirements and protect sensitive customer data, making continuous support for networking software essential.
Healthcare & Life Sciences
Healthcare organizations depend on secure and reliable network operations to manage patient data and critical medical systems, necessitating ongoing support for networking software to ensure compliance with HIPAA and maintain service continuity.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology and automation, where any downtime can halt production, making long-term support for networking software crucial for maintaining efficiency and output.
Education & Research
Educational institutions manage large, complex networks serving students and staff, requiring consistent performance and security updates to support learning and research activities without interruption.
Frequently Asked Questions
What is Cisco Enhanced Support for DNA Advantage On-Prem?
This is a 10-year subscription service that provides advanced technical support and software updates for Cisco DNA Advantage software installed on your own servers. It is designed to ensure your network infrastructure remains operational, secure, and up-to-date.
Who is this support service intended for?
This service is for businesses, particularly SMBs and mid-market companies, that use Cisco DNA Advantage software on-premises. It is for organizations that need reliable, long-term support to manage their network infrastructure effectively.
What happens after the 10-year term?
After the 10-year subscription concludes, you will need to renew your support contract to continue receiving software updates and technical assistance from Cisco. Zent Networks can assist with renewal options.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.