Cisco ERT Gold Protection Package for DP400-160 - 5 Year Subscription
This 5-year Cisco ERT Gold Protection Package provides essential support and entitlements for your DP400-160 platform, ensuring business continuity and access to critical services.
- Extended Coverage: 5 years of Gold Protection for your Cisco DP400-160.
- Proactive Support: Access to expert technical assistance and hardware replacement.
- Software Entitlements: Includes the latest software updates and feature releases.
- Operational Assurance: Minimizes downtime risk and ensures regulatory compliance.
Product Overview
Product Overview
The Cisco ERT GOLD PROTECTION PKG (SUS, EAAF, EAU) for DP400-160 is a 5-year subscription service that extends the operational life and capabilities of your Cisco DP400-160 platform. It bundles critical support elements, including software updates, access to engineering expertise, and hardware support, ensuring your infrastructure remains compliant and performant.
This subscription is designed for businesses that rely on their Cisco DP400-160 for core operations and require uninterrupted service. IT Managers and IT Professionals in SMB and mid-market companies utilize this package to safeguard against unexpected issues, maintain system integrity, and ensure access to the latest features without the burden of managing individual support contracts or software renewals.
- Continuous Software Access: Entitlement to all software updates, upgrades, and new features released for the DP400-160 during the subscription term.
- Expert Technical Support: Access to Cisco's advanced technical support engineers for troubleshooting and issue resolution.
- Hardware Support: Coverage for hardware failures, including replacement services to minimize downtime.
- Peace of Mind: Proactive protection against operational disruptions and potential compliance gaps.
- Predictable Costs: A fixed subscription term and billing model simplifies budgeting and financial planning.
For SMB and mid-market organizations, this 5-year Gold Protection subscription offers a predictable and cost-effective way to maintain the performance and security of their critical Cisco DP400-160 infrastructure.
What This Enables
Continuous Hardware Uptime and Replacement
Coverage for hardware failures ensures that your DP400-160 platform experiences minimal downtime. This provides business continuity by guaranteeing timely replacement of faulty components, maintaining operational flow.
On-premises data centers, critical infrastructure deployments, business-critical application hosting
Access to Software Updates and Features
Entitlement to all software updates, upgrades, and new feature releases keeps your DP400-160 platform current and secure. This ensures optimal performance and access to the latest capabilities without additional licensing costs.
Environments requiring latest security patches, businesses seeking performance enhancements, organizations with evolving IT needs
Expert Technical Support and Troubleshooting
Access to Cisco's advanced technical support engineers provides rapid resolution for complex issues. This ensures that your IT team receives expert assistance, reducing the time spent on troubleshooting and restoring services.
Companies with limited in-house specialized IT staff, mission-critical system operations, environments with strict uptime SLAs
Key Features
Software Support (SUS)
Gain access to software updates, upgrades, and patches, ensuring your platform runs on the latest, most secure, and performant version.
Enhanced Access and E-Support (EAAF)
Receive priority access to Cisco's technical support engineers and online resources for faster issue resolution.
Enhanced Access and Updates (EAU)
Benefit from timely delivery of software updates and access to new features, keeping your system capabilities current.
Hardware Support
Minimize downtime with guaranteed hardware replacement services in case of component failure.
5-Year Subscription Term
Secure long-term operational assurance and predictable budgeting for your critical DP400-160 platform.
Industry Applications
Finance & Insurance
This sector demands high availability and robust security to protect sensitive financial data and comply with strict regulations like PCI DSS and SOX, making continuous support and updates critical.
Healthcare & Life Sciences
Healthcare organizations must maintain HIPAA compliance and ensure patient data privacy, requiring reliable infrastructure and timely security patches to prevent breaches and operational disruptions.
Manufacturing & Industrial
Industrial environments often rely on specialized hardware for operational technology (OT) systems where downtime can halt production, necessitating proactive support and rapid hardware replacement.
Legal & Professional Services
Law firms and professional services companies handle confidential client information and require consistent access to their systems to meet client deadlines and maintain operational efficiency.
Frequently Asked Questions
What is the Cisco ERT Gold Protection Package?
The Cisco ERT Gold Protection Package is a subscription service that provides extended warranty, software support, and technical assistance for Cisco hardware. It ensures your equipment remains operational, secure, and up-to-date.
What does 'SUS, EAAF, EAU' mean in this package?
SUS stands for Software Support, EAAF for Enhanced Access and E-Support, and EAU for Enhanced Access and Updates. Together, they represent a comprehensive support offering for software and hardware, including access to engineers and timely updates.
Who is the target audience for this subscription?
This subscription is ideal for SMB and mid-market businesses that rely on Cisco DP400-160 platforms for their core operations and require continuous uptime, security, and access to the latest features.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.