
Cisco ERT Gold Protection Package for DP20-12 - 5 Year Subscription
This 5-year Cisco Gold Protection Package ensures continuous operation and access to critical software updates for your DP20-12 platform.
- Extended Support: Access to Cisco's expert technical support for 5 years, minimizing downtime.
- Software Assurance: Continuous updates and upgrades to keep your platform secure and feature-rich.
- Hardware Entitlement: Coverage for potential hardware issues, ensuring system integrity.
- Compliance Assurance: Maintain regulatory compliance with up-to-date software and support.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a comprehensive 5-year subscription designed to provide advanced support and software assurance for your Cisco DP20-12 platform. It includes essential services like Software Subscription (SUS), Software Advanced Feature Entitlement (EAAF), and Software Advanced Update Entitlement (EAU), ensuring your investment remains protected and optimized.
This package is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on their Cisco infrastructure for critical business operations. It integrates directly with your existing DP20-12 deployment, providing a vital layer of security, performance, and operational continuity without the need for extensive in-house resources.
- Continuous Software Access: Stay current with the latest features and security patches.
- Expert Technical Support: Receive timely assistance from Cisco engineers to resolve issues quickly.
- Proactive Maintenance: Benefit from updates that enhance performance and stability.
- Risk Mitigation: Protect against unexpected hardware failures and software vulnerabilities.
- Operational Efficiency: Ensure your network infrastructure runs smoothly and reliably.
This 5-year Gold Protection Package is the smart choice for businesses seeking enterprise-grade support and software assurance for their Cisco DP20-12.
What This Enables
Access to Latest Software Features and Security Patches
Enable teams to maintain peak performance and security by providing continuous access to the newest software releases and critical security patches. This ensures the platform remains protected against emerging threats and operates with optimal functionality.
network infrastructure, software lifecycle management, security posture management, operational continuity
Streamline Software Updates and Feature Entitlements
Streamline the process of acquiring and deploying new software features and updates, reducing manual effort and potential errors. This ensures that advanced capabilities are readily available and integrated efficiently into the existing environment.
platform modernization, IT resource optimization, technology adoption, operational efficiency
Automate Compliance with Software Assurance
Automate compliance requirements by ensuring the DP20-12 platform is always running on supported and up-to-date software versions. This proactive approach helps meet regulatory demands and internal governance standards.
regulatory adherence, risk management, IT governance, system integrity
Key Features
Software Subscription (SUS)
Ensures access to all software updates and upgrades for the DP20-12 platform throughout the 5-year term.
Software Advanced Feature Entitlement (EAAF)
Unlocks access to advanced features and functionalities, enhancing the platform's capabilities and performance.
Software Advanced Update Entitlement (EAU)
Guarantees timely delivery of critical security patches and maintenance releases to keep the system secure and stable.
5-Year Term
Provides long-term predictability and cost management for essential software and support services.
Cisco Gold Protection
Offers a high level of support, including expert technical assistance, to ensure rapid resolution of issues and minimize downtime.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to protect sensitive data and maintain regulatory compliance, making continuous software updates and expert support critical for their operations.
Healthcare & Life Sciences
Healthcare providers depend on reliable and secure IT systems for patient care and data management, necessitating uninterrupted service and compliance with strict data privacy regulations like HIPAA.
Manufacturing & Industrial
Industrial operations rely on stable network performance for production efficiency and supply chain management, where system downtime can lead to significant financial losses.
Government & Public Sector
Government agencies must ensure the security and integrity of their IT infrastructure to protect public data and maintain essential services, often under strict compliance mandates.
Frequently Asked Questions
What is the Cisco ERT Gold Protection Package?
It is a 5-year subscription service from Cisco that provides software updates, access to advanced features, and expert technical support for your DP20-12 platform. It helps ensure your system remains secure, up-to-date, and operational.
What does 'ERT' stand for in this context?
ERT typically refers to 'Enterprise Agreement' or 'Enterprise Support' related terms within Cisco's licensing and support structures, indicating a level of service tailored for business environments.
What hardware does this license apply to?
Based on the MPN L-RDGO20-12-5Y, this license package specifically applies to the Cisco DP20-12 platform.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.