Cisco ERT Gold Protection Package for DP20-12
This Cisco Gold Protection Package provides essential support and software entitlements for your DP20-12 platform, ensuring continuous operation and access to critical updates for one year.
- Extended Service and Software Access: Coverage for one year, including software subscriptions and advanced entitlements.
- Proactive Threat Mitigation: Protection against emerging security threats with timely software updates and patches.
- Operational Continuity: Entitlement to ongoing support and maintenance to minimize downtime and maintain performance.
- Compliance Assurance: Support for regulatory requirements through access to the latest software versions and security fixes.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a subscription-based service designed to enhance the operational resilience and security of your Cisco DP20-12 platform. It bundles essential support services, software subscriptions, and advanced entitlements, providing a year of continuous protection and feature access.
This package is ideal for businesses that rely on their IT infrastructure for daily operations. IT Managers and IT Professionals in SMB and mid-market companies utilize this to safeguard their network investments, ensure compliance, and maintain peak performance without the overhead of managing complex support contracts independently.
- Subscription-Based Support: Provides continuous access to Cisco's technical assistance and software updates.
- Software Entitlements: Unlocks advanced features and capabilities through included software subscriptions.
- Hardware and Software Protection: Offers coverage for potential issues, ensuring system stability.
- Security Updates: Delivers timely patches and fixes to protect against evolving cyber threats.
- Operational Efficiency: Minimizes downtime and maximizes the return on your Cisco hardware investment.
Secure your network's future with this essential Cisco Gold Protection Package, offering peace of mind and continuous operational advantage for your business.
What This Enables
Continuous Software Access and Updates
Enable teams to maintain optimal performance and security by providing access to the latest Cisco software releases and patches. Streamline the update process, ensuring your DP20-12 platform is always running on the most current and secure version.
network infrastructure, software lifecycle management, security posture management, operational continuity
Enhanced Technical Support and Troubleshooting
Provide IT professionals with direct access to Cisco's expert technical support for rapid issue resolution. Protect against prolonged downtime by ensuring timely assistance for any operational challenges encountered with the DP20-12.
mission-critical systems, IT support escalation, risk mitigation, business uptime assurance
Proactive Security Threat Mitigation
Automate the delivery of security patches and vulnerability fixes to protect your network from emerging threats. Maintain compliance and safeguard sensitive data by ensuring your platform is fortified against known exploits.
cybersecurity defense, regulatory compliance, data protection, threat intelligence integration
Key Features
Software Subscription (SUS)
Gain access to all software updates, upgrades, and new features released for the DP20-12 platform throughout the subscription term.
Enhanced Access and Availability Features (EAAF)
Benefit from improved system availability and access to advanced functionalities that enhance operational efficiency and resilience.
Enhanced Access and Utilization (EAU)
Unlock capabilities that optimize the use of your Cisco hardware and software, ensuring maximum return on investment.
Gold Protection Level
Receive the highest level of support and service from Cisco, including priority technical assistance and comprehensive coverage.
Subscription Term
Enjoy a predictable one-year term of service, simplifying IT budget planning and ensuring continuous protection.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to protect sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous support and software updates critical.
Healthcare & Life Sciences
Healthcare organizations must adhere to HIPAA and other privacy regulations, demanding secure, reliable network infrastructure and timely security patches to protect patient information.
Manufacturing & Industrial
Industrial environments rely on consistent network performance for operational technology (OT) systems, where downtime can lead to significant production losses and safety risks.
Legal & Professional Services
Law firms and professional service providers handle confidential client data and require uninterrupted access to their IT systems to maintain client trust and operational efficiency.
Frequently Asked Questions
What is the term of this Cisco Gold Protection Package?
This package provides coverage for a one-year term, starting from the date of activation. It ensures continuous support and access to software entitlements during this period.
What specific hardware does this package apply to?
This package is specifically for the Cisco DP20-12 platform, as indicated by the product details. It enhances the functionality and support for this particular device.
What happens when the subscription expires?
Upon expiration, your access to software updates, advanced features, and technical support under this Gold Protection Package will cease. Renewal is recommended to maintain continuous protection and access.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.