Cisco ERT Gold Protection Package for DP20-4
Cisco ERT Gold Protection Package provides essential support and entitlements for your DP20-4 platform, ensuring continuous operation and access to critical features.
- Coverage for Software Updates: Access to the latest software releases and patches to maintain system security and performance.
- Entitlement to Support: Continued access to Cisco technical support for issue resolution and expert guidance.
- Protection Against Downtime: Proactive measures and timely support to minimize operational disruptions.
- Compliance Assurance: Maintain regulatory compliance through up-to-date software and verified support.
Product Overview
Product Overview
This Cisco ERT Gold Protection Package is a subscription-based software license that provides essential support and entitlements for the DP20-4 platform. It includes Software Support (SUS), Enhanced Software Access (EAAF), and Enhanced Software Access (EAU), ensuring your system remains secure, up-to-date, and fully functional.
Designed for businesses that rely on their IT infrastructure for daily operations, this package is ideal for IT Managers and IT Professionals in SMB and mid-market companies. It integrates directly with your existing Cisco DP20-4 deployment, providing a critical layer of operational continuity and feature access.
- Software Support (SUS): Entitlement to ongoing software updates, bug fixes, and patches.
- Enhanced Software Access (EAAF): Access to new software features and advanced capabilities as they are released.
- Enhanced Software Access (EAU): Continued access to software downloads and support resources.
- Subscription Billing: Predictable, recurring costs for continuous coverage and access.
- Platform Specific: Tailored for the Cisco DP20-4 platform, ensuring optimal compatibility and performance.
Ensure your Cisco DP20-4 platform operates at peak performance and compliance with this essential Gold Protection Package.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain system security and performance by providing access to the latest software releases and critical security patches. This ensures the platform remains protected against emerging threats and operates optimally.
on-premises deployments, hybrid cloud environments, business-critical applications, network infrastructure
Entitlement to Technical Support
Ensure rapid issue resolution and expert guidance by providing access to Cisco's technical support resources. This coverage minimizes downtime and helps IT professionals troubleshoot complex problems efficiently.
production environments, IT service continuity, managed infrastructure, core business systems
Protection Against Feature Obsolescence
Streamline operations and enhance capabilities by granting access to new software features and advanced functionalities. This prevents the platform from becoming outdated and ensures it can meet evolving business needs.
technology refresh cycles, application modernization, performance optimization, business growth initiatives
Key Features
Software Support (SUS)
Receive regular software updates and bug fixes to maintain system stability and security.
Enhanced Software Access (EAAF)
Gain access to new software features and advanced capabilities, enhancing platform functionality.
Enhanced Software Access (EAU)
Ensure continued access to software downloads and essential support resources for ongoing operations.
Subscription Billing
Benefit from predictable recurring costs, simplifying budget management for IT services.
Cisco Vendor Support
Access expert technical assistance from the original equipment manufacturer for timely issue resolution.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to protect sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous support and up-to-date software critical.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA and other data privacy regulations, necessitating secure, reliable IT systems and prompt support to ensure patient care continuity and data integrity.
Manufacturing & Industrial
Industrial operations depend on stable and secure network infrastructure for production efficiency and safety, requiring uninterrupted access to support and software updates to prevent costly downtime.
Government & Public Sector
Government agencies often face stringent security mandates and require reliable IT systems for public services, making ongoing support and software assurance essential for operational resilience and compliance.
Frequently Asked Questions
What is the term of this Cisco ERT Gold Protection Package?
This is a subscription-based license. The specific term duration is determined at the time of purchase and is reflected in your contract. Renewal options are available to ensure continuous coverage.
What specific Cisco platform does this license apply to?
This ERT Gold Protection Package is specifically designed for the Cisco DP20-4 platform, ensuring compatibility and optimal performance for that particular hardware and software configuration.
How does this package help with compliance?
By providing access to the latest software updates and security patches, this package helps your organization maintain compliance with industry regulations and security standards, reducing the risk of breaches and audit failures.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.