Cisco ERT Gold Protection Package for DP6-02 - 5 Year Subscription
This 5-year Cisco Gold Protection subscription ensures your DP6-02 platform receives continuous software updates, advanced technical support, and extended access to critical features, safeguarding your operations.
- Continuous Software Updates: Access to the latest software releases and patches to maintain optimal performance and security.
- Advanced Technical Support: 24x7x4 hour response time for critical issues, minimizing downtime and operational disruption.
- Extended Access Entitlement: Continued access to software features and capabilities throughout the 5-year subscription term.
- Compliance and Security Assurance: Stay current with security patches and feature enhancements to meet regulatory requirements and protect against emerging threats.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a 5-year subscription service designed to provide comprehensive support and software entitlements for your Cisco DP6-02 platform. It includes Software Subscription (SUS), Enhanced Access and Availability Features (EAAF), and Enhanced Access Entitlement (EAU), ensuring your network infrastructure remains up-to-date, secure, and fully functional.
This subscription is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on their Cisco infrastructure for critical business operations. It integrates directly with your existing Cisco DP6-02 deployment, providing a predictable support and upgrade path without the overhead of managing individual software releases or support contracts.
- Software Subscription (SUS): Grants access to all software updates, upgrades, and new features released for the DP6-02 platform during the subscription term.
- Enhanced Access and Availability Features (EAAF): Provides advanced features and capabilities that enhance the performance, resilience, and manageability of your network.
- Enhanced Access Entitlement (EAU): Ensures continued entitlement to the software and its features, preventing service interruptions due to licensing lapses.
- 24x7x4 Hour Support: Offers round-the-clock technical assistance with a guaranteed response time of 4 hours for critical issues, minimizing potential downtime.
- 5-Year Term: Provides long-term planning and budget predictability for your critical network infrastructure support and software needs.
This 5-year Gold Protection subscription offers SMB and mid-market teams a predictable and cost-effective way to maintain their Cisco DP6-02 platform's performance and security.
What This Enables
Continuous Software Updates and Feature Access
Enable teams to always operate with the latest software versions, security patches, and feature enhancements for the DP6-02 platform. Streamline the upgrade process and ensure access to new capabilities as they are released by Cisco.
on-premises deployments, hybrid cloud environments, virtualized infrastructure, network appliance management
Proactive Security and Compliance Assurance
Protect against emerging cyber threats by ensuring timely application of security patches and updates. Maintain compliance with industry regulations and internal security policies through consistent software maintenance.
business-critical systems, data-sensitive operations, regulated environments, IT security posture management
Minimized Downtime with Advanced Support
Automate the process of obtaining critical technical support with 24x7 availability and a 4-hour response time for urgent issues. Reduce the impact of network disruptions on business operations and productivity.
high-availability requirements, mission-critical applications, business continuity planning, IT operations management
Key Features
Software Subscription (SUS)
Access to all software updates, upgrades, and new features for the DP6-02 platform throughout the 5-year term, ensuring optimal performance and functionality.
Enhanced Access and Availability Features (EAAF)
Unlock advanced capabilities that improve network resilience, performance, and manageability, contributing to a more robust IT infrastructure.
Enhanced Access Entitlement (EAU)
Guarantees continued entitlement to the software and its features, preventing service interruptions and ensuring ongoing operational capability.
24x7x4 Hour Technical Support
Receive expert assistance around the clock with a guaranteed 4-hour response time for critical issues, significantly reducing potential downtime.
5-Year Subscription Term
Provides long-term security, predictable costs, and simplifies IT lifecycle management for your critical network platform.
Industry Applications
Finance & Insurance
Financial institutions require high availability, robust security, and continuous compliance with strict regulations, making ongoing support and software updates critical for their operations.
Healthcare & Life Sciences
Healthcare providers must maintain secure and reliable network operations to protect patient data and ensure continuity of care, necessitating timely software patches and expert support.
Manufacturing & Industrial
Industrial operations rely on stable and secure network infrastructure for production and logistics, where downtime can lead to significant financial losses and operational disruptions.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require uninterrupted access to their IT systems to maintain client trust and operational efficiency.
Frequently Asked Questions
What is the Cisco ERT Gold Protection Package?
It is a 5-year subscription service from Cisco that bundles software updates, advanced features, and 24x7 technical support for your DP6-02 platform. It ensures your system remains secure, up-to-date, and operational.
What does 'ERT' stand for in this context?
ERT typically refers to Enterprise Agreement or Enterprise Support in Cisco's licensing and support structures, indicating a comprehensive support offering for business customers.
What is the difference between SUS, EAAF, and EAU?
SUS (Software Subscription) provides access to software updates. EAAF (Enhanced Access and Availability Features) unlocks advanced functionalities. EAU (Enhanced Access Entitlement) ensures you retain rights to use the software and its features throughout the term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.