Cisco ERT Gold Protection Package for DP6-02 SSL - 3 Year Subscription
This 3-year Cisco ERT Gold Protection subscription provides essential support and entitlements for your DP6-02 SSL platform, ensuring uninterrupted operation and security.
- 24x7x4 Support: Access to expert technical assistance with a guaranteed 4-hour response time for critical issues.
- Software Updates & Upgrades: Coverage for all software updates, patches, and major version upgrades to maintain optimal performance and security.
- Advance Hardware Replacement: Protection against hardware failures with expedited replacement to minimize downtime.
- Entitlement to New Features: Gain access to new features and functionalities released during the subscription term.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a 3-year subscription service designed to provide comprehensive support and entitlements for your Cisco DP6-02 SSL platform. It includes essential services such as technical support, software updates, and hardware replacement, ensuring your security infrastructure remains operational and up-to-date.
This subscription is ideal for businesses that rely on their Cisco DP6-02 SSL for critical operations and require continuous uptime and security. It is utilized by IT Managers and IT Professionals within SMB and mid-market companies to maintain compliance, mitigate risks, and ensure the longevity of their security investments without the overhead of enterprise-level support contracts.
- Continuous Security: Stay protected with timely software updates and patches against emerging threats.
- Minimized Downtime: Benefit from rapid hardware replacement and expert technical support to resolve issues quickly.
- Operational Efficiency: Ensure your security platform performs optimally with access to the latest features and fixes.
- Compliance Assurance: Maintain regulatory compliance through consistent system updates and validated support.
- Predictable Costs: Manage your IT budget effectively with a fixed subscription term and clear service entitlements.
This 3-year Cisco ERT Gold Protection subscription offers SMB and mid-market teams the assurance of continuous security and support for their critical DP6-02 SSL platform.
What This Enables
Continuous Security Updates and Patching
Enable teams to maintain a strong security posture by automatically receiving and applying the latest software updates and security patches. This proactive approach defends against newly discovered vulnerabilities and exploits.
network security, perimeter defense, threat mitigation, compliance management
Rapid Incident Response and Resolution
Access expert technical support with guaranteed response times to quickly diagnose and resolve critical issues. This minimizes operational disruptions and ensures business continuity.
business continuity, IT operations, risk management, service level agreements
Proactive Hardware Replacement
Protect against unexpected hardware failures with advance hardware replacement services. This ensures that faulty components are replaced swiftly, preventing extended periods of system unavailability.
asset management, infrastructure resilience, operational uptime, disaster preparedness
Key Features
24x7x4 Technical Support
Receive expert assistance around the clock with a guaranteed 4-hour response time for critical issues, ensuring rapid problem resolution and minimizing business impact.
Software Updates and Upgrades
Stay protected against evolving threats with access to all software updates, patches, and major version upgrades, maintaining optimal security and performance.
Advance Hardware Replacement
Minimize downtime by receiving replacement hardware before returning defective units, ensuring your security infrastructure remains operational.
Access to New Features
Benefit from Cisco's ongoing innovation by gaining entitlement to new features and functionalities released during your subscription term.
3-Year Subscription Term
Secure predictable support and entitlements for your DP6-02 SSL platform over a defined three-year period, simplifying budget management.
Industry Applications
Finance & Insurance
Financial institutions require robust security and continuous uptime to protect sensitive data and comply with strict regulations like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers must maintain high levels of data security and system availability to comply with HIPAA and ensure uninterrupted patient care.
Government & Public Sector
Government agencies handle sensitive information and critical infrastructure, necessitating strong security measures and reliable support to meet stringent compliance and operational demands.
Retail & Hospitality
These sectors handle large volumes of customer data and transactions, requiring secure and consistently available systems to prevent data breaches and maintain customer trust.
Frequently Asked Questions
What is Cisco ERT Gold Protection?
Cisco ERT Gold Protection is a premium support service that provides 24x7 technical assistance, software updates, and advance hardware replacement for Cisco products. It is designed to ensure continuous operation and security for critical network infrastructure.
What does 'SUS, EAAF, EAU' mean in the package name?
These acronyms typically refer to specific support entitlements: SUS (Software Update Service), EAAF (Enhanced Advance Hardware Replacement), and EAU (Enhanced Access to Upgrades). Together, they signify a comprehensive support package.
What hardware does this license apply to?
Based on the MPN (L-RDGO6-02S-3Y), this license applies to the Cisco DP6-02 SSL platform, providing support and entitlements for its operation.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.