
Cisco ERT Gold Protection Package for DP6-3
This 3-year Cisco Gold Protection Package ensures continuous operation and access to critical support for your DP6-3 platform.
- Access to Software Updates: Entitlement to the latest software releases and patches, enhancing security and performance.
- Coverage for Technical Support: Provides expert assistance for troubleshooting and issue resolution, minimizing downtime.
- Protection Against Operational Disruptions: Ensures your critical systems remain online and functional with proactive support.
- Entitlement to Advanced Features: Unlocks specific software capabilities and advanced functionalities for your DP6-3.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package (SUS, EAAF, EAU) for DP6-3 is a 3-year subscription that provides essential software support, advanced feature access, and entitlement updates for your Cisco platform.
This package is designed for IT Managers and IT Professionals in SMB and mid-market organizations who rely on their Cisco infrastructure for core business operations and require continuous access to support and software enhancements.
- Continuous Software Access: Stay current with the latest software versions, security patches, and feature enhancements.
- Expert Technical Assistance: Receive timely support from Cisco engineers to resolve issues and maintain system stability.
- Enhanced System Performance: Benefit from optimized software that ensures your platform operates at peak efficiency.
- Regulatory Compliance: Maintain compliance with up-to-date software that meets industry standards and security requirements.
- Predictable Operational Costs: A fixed subscription term provides clear budgeting for essential support and software.
This Cisco Gold Protection Package is the ideal solution for businesses seeking reliable support and continuous software evolution for their critical IT infrastructure.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security posture and performance by automatically receiving software updates and critical patches. Streamline the process of keeping your Cisco DP6-3 platform compliant and protected against emerging threats.
cloud-managed environments, on-premises deployments, hybrid IT infrastructures, virtualized server environments
Coverage for Expert Technical Support
Organizations deploying critical business applications on Cisco hardware can ensure rapid issue resolution with access to specialized technical support. Businesses migrating to new software versions benefit from expert guidance to mitigate risks and ensure a smooth transition.
business-critical application hosting, core network infrastructure, data center operations, remote office connectivity
Protection Against Operational Downtime
Teams managing essential IT services can proactively prevent service interruptions through continuous monitoring and timely support. This package safeguards against unexpected hardware or software failures that could impact business continuity.
high-availability environments, mission-critical systems, business process continuity planning, IT service delivery
Key Features
Software Updates (SUS)
Ensures your platform runs on the latest, most secure, and feature-rich software versions.
Advanced Feature Entitlement (EAAF)
Grants access to specialized functionalities that can enhance performance and capabilities.
Entitlement Updates (EAU)
Keeps your licensing and feature entitlements current and valid.
3-Year Term
Provides predictable costs and continuous coverage for an extended period.
Cisco Support
Offers access to expert technical assistance for troubleshooting and issue resolution.
Industry Applications
Finance & Insurance
Ensures compliance with strict financial regulations and maintains high availability for critical trading and customer service platforms.
Healthcare & Life Sciences
Supports the continuous operation of patient management systems and data security requirements mandated by HIPAA.
Manufacturing & Industrial
Maintains the uptime of operational technology (OT) and IT systems essential for production lines and supply chain management.
Legal & Professional Services
Protects sensitive client data and ensures the reliability of case management and communication systems.
Frequently Asked Questions
What is the Cisco ERT Gold Protection Package?
It is a subscription service providing software updates, advanced feature entitlements, and technical support for your Cisco DP6-3 platform over a 3-year term.
What does 'SUS, EAAF, EAU' mean?
SUS stands for Software Updates, EAAF for Enhanced Advanced Feature Access, and EAU for Entitlement Updates. These components ensure your software is current and you have access to all licensed features.
Who is this package intended for?
This package is designed for businesses, particularly SMB and mid-market companies, that use Cisco DP6-3 for their own IT operations and require ongoing support and software maintenance.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.