Cisco ERT Gold Protection Package for DP6-3
This 5-year Cisco Gold Protection Package provides essential support and entitlements for your DP6-3 platform, ensuring business continuity and access to advanced features.
- Access to Software Updates: Entitlement to the latest software releases, patches, and security fixes to maintain optimal performance and security.
- Coverage for Technical Issues: Direct access to Cisco TAC for expert troubleshooting and resolution of hardware and software problems.
- Protection Against Downtime: Proactive support and timely issue resolution minimize operational disruptions and maintain business productivity.
- Entitlement to Advanced Features: Unlock the full potential of your DP6-3 platform with access to specific software features and capabilities included in the Gold tier.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a 5-year subscription service designed to enhance the operational resilience and feature set of your Cisco DP6-3 platform. It bundles critical support elements including software updates, access to advanced features, and expert technical assistance, ensuring your investment remains secure and functional.
This package is ideal for IT Managers and IT Professionals within SMB and mid-market organizations who rely on their Cisco infrastructure for core business operations. It integrates directly with your existing DP6-3 deployment, providing a layer of assurance and continuous improvement without requiring extensive internal resources.
- Extended Support Term: 5 years of continuous Gold level support and entitlements.
- Software & Feature Access: Includes access to all software updates, feature enhancements, and new releases for the covered platform.
- Expert Technical Assistance: Direct access to Cisco's Technical Assistance Center (TAC) for issue resolution.
- Proactive Security: Timely delivery of security patches and vulnerability fixes to protect your network.
- Operational Assurance: Minimizes downtime risk through guaranteed support and maintenance.
This 5-year Gold Protection Package offers SMB and mid-market teams a predictable and reliable way to maintain their Cisco DP6-3 platform at peak performance and security.
What This Enables
Continuous Software Updates and Security Patches
Enable teams to maintain the highest level of security and performance by automatically receiving the latest software updates and critical security patches. This proactive approach mitigates risks from emerging threats and ensures system stability.
cloud-managed infrastructure, on-premises deployments, hybrid environments, network security focus
Access to Advanced Platform Features
Streamline operations and unlock new capabilities by gaining entitlement to advanced software features and functionalities included in the Gold tier. This allows for enhanced network management and optimization without additional licensing costs.
growing businesses, feature-rich environments, performance optimization, strategic IT planning
Expert Technical Support and Troubleshooting
Automate issue resolution and reduce internal IT burden by providing direct access to Cisco's Technical Assistance Center (TAC). This ensures rapid response and expert guidance for any hardware or software challenges encountered.
mission-critical systems, limited IT staff, high-availability requirements, proactive maintenance
Key Features
5-Year Subscription Term
Provides long-term cost predictability and continuous coverage for your DP6-3 platform.
Software Support (SUS)
Ensures access to software updates, patches, and bug fixes, keeping your system secure and performing optimally.
Software Access Eligibility (EAAF)
Grants the right to access new software releases and feature enhancements as they become available.
Software Access Usage (EAU)
Allows for the deployment and use of entitled software features within the scope of the license.
Cisco Technical Assistance Center (TAC) Access
Offers direct access to expert support for rapid troubleshooting and issue resolution, minimizing downtime.
Industry Applications
Finance & Insurance
Financial institutions require high levels of uptime and security for their trading platforms and customer data, making continuous support and timely updates critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare providers depend on reliable network infrastructure for patient care systems and sensitive data management, necessitating robust support and security to meet strict regulatory requirements like HIPAA.
Manufacturing & Industrial
Industrial operations rely on network stability for production lines and supply chain management, where any downtime can lead to significant financial losses and production delays.
Legal & Professional Services
Law firms and professional services organizations handle confidential client information and require secure, always-on systems to maintain client trust and operational efficiency.
Frequently Asked Questions
What is the Cisco ERT Gold Protection Package?
It is a 5-year subscription service from Cisco that bundles software support, access rights, and technical assistance for specific hardware platforms like the DP6-3. It ensures your system remains up-to-date and supported.
What does 'Gold' protection mean?
Gold level typically signifies a higher tier of support, often including access to the latest software features, proactive updates, and direct access to expert technical support engineers.
What hardware does this license apply to?
Based on the MPN L-RDGO6-3-5Y, this license is specifically for the Cisco DP6-3 platform.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.