
Cisco ERT Gold Protection Package for DP6-1 SSL - 3 Year Subscription
This 3-year Cisco ERT Gold Protection subscription provides essential support and software updates for your DP6-1 SSL platform, safeguarding your network infrastructure.
- 24x7x4 Support: Guaranteed response times for critical issues, minimizing downtime.
- Software Updates & Upgrades: Access to the latest security patches and feature enhancements.
- Hardware Replacement: Expedited replacement of faulty hardware components to maintain operational continuity.
- Expert Technical Assistance: Entitlement to direct support from Cisco engineers for complex troubleshooting.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a 3-year subscription service designed to ensure the optimal performance and security of your Cisco DP6-1 SSL appliance. It includes comprehensive support, software updates, and hardware replacement services, providing a critical layer of operational assurance.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on secure network access. It integrates directly with your existing Cisco DP6-1 SSL deployment, offering peace of mind and predictable operational costs without the overhead of enterprise-level support teams.
- Enhanced Security: Stay protected with timely security patches and vulnerability fixes.
- Maximized Uptime: Minimize business disruption with rapid hardware replacement and expert technical support.
- Operational Efficiency: Streamline IT operations by offloading critical support and maintenance tasks.
- Predictable Costs: Budget effectively with a fixed subscription price for three years.
- Access to Innovation: Benefit from the latest software features and performance improvements.
This Cisco Gold Protection subscription offers SMB and mid-market teams enterprise-grade support and maintenance, ensuring their critical network infrastructure remains secure and operational.
What This Enables
Continuous Hardware Availability
Coverage for hardware failures ensures that any malfunctioning DP6-1 SSL component is replaced promptly. This minimizes business disruption and maintains the integrity of your secure access infrastructure.
organizations with critical network appliances, businesses requiring high availability, teams managing remote access security, companies with limited on-site IT staff
Timely Software Updates and Patches
Entitlement to the latest software releases, security patches, and firmware updates keeps your DP6-1 SSL protected against emerging threats. This proactive approach prevents vulnerabilities from being exploited.
businesses prioritizing cybersecurity, organizations subject to compliance regulations, companies managing sensitive data, teams needing to maintain secure network perimeter
Expert Technical Support Access
Protection against complex technical issues by providing direct access to Cisco's expert support engineers. This ensures rapid and accurate resolution of problems, reducing the burden on internal IT teams.
companies lacking specialized network security expertise, organizations with complex network configurations, businesses requiring vendor-specific knowledge, teams needing to resolve issues quickly
Key Features
24x7x4 Technical Support
Minimizes downtime by ensuring critical issues are addressed within four hours, any time of day.
Software Updates and Upgrades
Maintains optimal performance and security by providing access to the latest Cisco software releases and patches.
Hardware Replacement
Ensures business continuity by expediting the replacement of faulty hardware components.
Access to Cisco Engineering
Provides direct access to specialized expertise for complex troubleshooting and issue resolution.
3-Year Subscription Term
Offers predictable budgeting and long-term assurance for your network security investment.
Industry Applications
Finance & Insurance
Financial institutions require robust security and high availability for their network infrastructure to protect sensitive customer data and comply with strict regulatory mandates like PCI DSS and GLBA.
Healthcare & Life Sciences
Healthcare providers must maintain secure access to patient records (PHI) and comply with HIPAA regulations, necessitating reliable and continuously updated security appliances.
Legal & Professional Services
Law firms and professional services organizations handle confidential client information, demanding strong security measures and uninterrupted access to their systems to maintain client trust and operational efficiency.
Government & Public Sector
Government agencies often handle sensitive data and require secure network access solutions that meet stringent security standards and ensure continuous operation to provide essential services.
Frequently Asked Questions
What is Cisco ERT Gold Protection?
Cisco ERT Gold Protection is a premium support service that provides 24x7 technical assistance, software updates, and hardware replacement for your Cisco networking and security devices. It is designed to maximize uptime and ensure your systems are secure and up-to-date.
What specific Cisco product does this license apply to?
This specific license, L-RDGO6-1S-3Y, is for the Cisco DP6-1 SSL platform. It covers the essential support and maintenance for this particular security appliance over a three-year period.
Why is ongoing support and software updates important for SSL appliances?
SSL appliances are critical for secure network access and data protection. Ongoing support and regular software updates are vital to patch vulnerabilities, maintain compliance with security standards, and ensure the appliance functions optimally against evolving cyber threats.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.