Cisco ERT Gold Protection Package for DP6-2 SSL-SMS-1
Cisco ERT Gold Protection Package provides essential support and entitlements for your DP6-2 SSL-SMS-1 platform, ensuring continuous operation and compliance.
- Extended Support: Access to Cisco's expert technical support for critical issue resolution.
- Software Updates: Entitlement to software updates, patches, and new releases to maintain security and performance.
- Hardware Replacement: Coverage for hardware defects or failures, minimizing downtime risks.
- Compliance Assurance: Maintain regulatory compliance and security posture with up-to-date software and support.
Product Overview
Product Overview
This Cisco ERT Gold Protection Package is a subscription-based software license and support contract designed to enhance the security and operational continuity of your Cisco DP6-2 SSL-SMS-1 platform. It includes essential services such as software updates, technical support, and potentially hardware replacement, ensuring your network infrastructure remains secure and functional.
This offering is ideal for SMB and mid-market organizations that rely on Cisco's security solutions for their internal operations. IT Managers and IT Professionals can utilize this package to ensure their critical network devices are supported, compliant, and performing optimally, without the overhead of managing complex support contracts independently.
- Continuous Security: Stay protected with access to the latest security patches and software updates.
- Expert Technical Support: Receive timely assistance from Cisco's certified engineers for troubleshooting and issue resolution.
- Operational Uptime: Minimize business disruption with proactive support and potential hardware replacement services.
- Feature Enhancements: Gain access to new features and performance improvements released through software updates.
- Licensing Compliance: Ensure your software deployment is fully licensed and compliant with vendor requirements.
Ensure your business network's security and performance with this essential Cisco Gold Protection subscription, designed for reliable IT operations.
What This Enables
Access to Critical Software Updates
Enable teams to maintain the highest level of security by providing timely access to software patches, bug fixes, and new feature releases. This ensures the platform remains protected against emerging threats and performs optimally.
network security appliance, ongoing software maintenance, threat mitigation, operational stability
Coverage for Technical Support Incidents
Protection against unexpected technical issues by providing entitlement to expert assistance from Cisco engineers. This minimizes resolution time and reduces the impact of network disruptions on business operations.
business continuity, IT troubleshooting, critical infrastructure support, rapid issue resolution
Entitlement to Hardware Replacement
Assure operational continuity by covering potential hardware failures with timely replacement services. This minimizes extended downtime and ensures critical network functions are restored quickly.
hardware lifecycle management, risk mitigation, infrastructure resilience, business uptime
Key Features
Software Updates and Patches
Ensures the platform is protected against the latest security vulnerabilities and performs optimally.
24x7 Technical Support
Provides access to Cisco experts for rapid troubleshooting and issue resolution, minimizing downtime.
Hardware Replacement Options
Minimizes business disruption by offering timely replacement of defective hardware components.
Subscription Billing
Offers predictable operational expenses with a recurring billing model for ongoing support.
Access to New Features
Enables organizations to benefit from performance enhancements and new capabilities released by Cisco.
Industry Applications
Finance & Insurance
Financial institutions require robust security and high availability for their networks to protect sensitive data and comply with strict regulations like PCI DSS and GLBA.
Healthcare & Life Sciences
Healthcare organizations must maintain HIPAA compliance and ensure continuous access to patient data, making reliable network security and support critical for operations.
Government & Public Sector
Government agencies often have stringent security mandates and require validated solutions with reliable support to protect critical infrastructure and citizen data.
Retail & Hospitality
These sectors handle significant volumes of customer data and transactions, necessitating strong security measures and consistent network performance to prevent disruptions and maintain trust.
Frequently Asked Questions
What is the term of this Cisco ERT Gold Protection Package?
This is a subscription-based offering. The specific term (e.g., 1-year, 3-year) is determined at the time of purchase and is reflected in the billing cycle.
What specific hardware does this license apply to?
This package is specifically for the Cisco DP6-2 SSL-SMS-1 platform, providing support and entitlements for that particular device.
Does this package include on-site support?
The Gold Protection Package typically includes remote technical support and hardware replacement. Specific on-site service levels, if available, would be detailed in the contract documentation.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.