Cisco ERT Gold Protection Package for DP6-3 SSL-SMS-1
Cisco ERT Gold Protection Package provides essential support and entitlement for your DP6-3 SSL-SMS-1 platform, ensuring uninterrupted service and access to critical updates.
- Extended Service & Support: Access to Cisco's expert technical assistance and hardware replacement services.
- Software Updates & Upgrades: Coverage for necessary software patches and feature enhancements to maintain optimal performance.
- Entitlement to New Features: Ensures you receive access to new capabilities released by Cisco for the covered platform.
- Operational Continuity: Protects against potential disruptions by guaranteeing timely support and access to resources.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a subscription-based service offering that bundles essential support, software updates, and feature entitlements for specific Cisco platforms, including the DP6-3 SSL-SMS-1. This package is designed to provide businesses with the assurance of continued operational integrity and access to the latest software releases and technical assistance.
This service is ideal for IT Managers and IT Professionals within small to mid-market organizations who rely on Cisco infrastructure for their core business operations. It integrates directly with the existing hardware and software, providing a critical layer of ongoing support and maintenance that prevents costly downtime and ensures compliance with evolving security and performance standards.
- Continuous Support: Provides access to Cisco's technical support team for issue resolution.
- Software Maintenance: Includes entitlement to software updates, patches, and bug fixes.
- Feature Entitlement: Grants access to new features and functionalities released by Cisco.
- Hardware Support: Offers coverage for potential hardware issues, ensuring system reliability.
- Subscription Billing: Predictable, recurring billing for easy budget management.
This Cisco Gold Protection Package offers SMB and mid-market teams a reliable way to maintain their critical network infrastructure without the overhead of enterprise-level support contracts.
What This Enables
Access to Critical Software Updates
Enable teams to maintain the security and performance of their network infrastructure. Access to regular software patches and bug fixes prevents vulnerabilities and ensures optimal system operation.
on-premises servers, network appliances, virtualized environments, hybrid cloud deployments
Streamline Technical Support
Streamline issue resolution by providing direct access to Cisco's expert technical support engineers. This ensures faster response times and efficient troubleshooting for any platform-related problems.
business-critical applications, core network infrastructure, remote office connectivity, data center operations
Automate Feature Entitlement
Automate the process of receiving new features and functionalities as they are released by Cisco. This ensures that the platform can evolve with business needs without requiring separate upgrade purchases.
network security appliances, communication platforms, data management systems, unified communications
Key Features
Software Updates and Patches
Maintains system security and performance by providing access to the latest software releases and bug fixes.
Technical Assistance
Ensures rapid issue resolution and expert guidance for any platform-related challenges.
Feature Entitlement
Grants access to new functionalities and improvements released by Cisco, enhancing platform capabilities.
Subscription Model
Offers predictable costs and simplifies budget management for ongoing support services.
Hardware Support
Provides assurance against hardware failures, minimizing potential business disruptions.
Industry Applications
Finance & Insurance
Financial institutions require robust security and continuous uptime to protect sensitive data and comply with strict regulatory mandates like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers must ensure data privacy (HIPAA compliance) and uninterrupted access to critical systems for patient care and operations.
Legal & Professional Services
Law firms and professional services organizations handle confidential client data and rely on secure, always-available systems to maintain client trust and operational efficiency.
Manufacturing & Industrial
Industrial operations depend on reliable network infrastructure for production control, supply chain management, and operational continuity, often with stringent uptime requirements.
Frequently Asked Questions
What is the term of this Cisco ERT Gold Protection Package?
The term of the package is determined at the time of purchase and is billed on a subscription basis. Specific durations are outlined in the purchase agreement.
What specific hardware does this license apply to?
This license applies to the Cisco DP6-3 SSL-SMS-1 platform as indicated in the product title and MPN.
Does this package include on-site support?
This package primarily provides remote technical assistance and software entitlements. Specific on-site service levels, if available, would be detailed in the purchase documentation.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.