Cisco ERT Gold Protection Package for DP6-2 - 5 Year Subscription
This 5-year Cisco Gold Protection subscription for DP6-2 provides essential support and software updates, ensuring your network infrastructure remains secure and operational.
- Extended Support: Access to Cisco TAC for 5 years, ensuring prompt resolution of critical issues.
- Software Updates: Entitlement to all software releases and patches, maintaining security and performance.
- Hardware Replacement: Coverage for hardware failures with advanced replacement options, minimizing downtime.
- Proactive Protection: Protection against emerging threats and vulnerabilities through regular security updates.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a 5-year subscription service designed to provide comprehensive support and software entitlements for your Cisco DP6-2 platform. It includes essential services such as Smart Net Total Care (SUS), Enhanced Software Access (EAAF), and Enhanced Software Access Upgrade (EAU), ensuring your investment is protected and your systems operate at peak performance.
This subscription is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on Cisco hardware and software for their core business operations. It integrates directly with your existing Cisco infrastructure, providing a critical layer of support and access that prevents costly downtime and ensures compliance.
- 5-Year Term: Lock in support and software access for a predictable 5-year period.
- Smart Net Total Care (SUS): Direct access to Cisco technical support and hardware replacement.
- Enhanced Software Access (EAAF): Entitlement to software updates, upgrades, and new features.
- Enhanced Software Access Upgrade (EAU): Access to advanced software capabilities and feature releases.
- Platform Specific: Tailored protection for the Cisco DP6-2 platform.
Ensure continuous operation and access to the latest features with this 5-year Cisco Gold Protection subscription, designed for businesses seeking enterprise-grade support without the overhead.
What This Enables
Continuous Technical Support
Access to Cisco's expert technical assistance center (TAC) for troubleshooting and issue resolution. This ensures that any operational disruptions are addressed promptly, minimizing business impact.
mission-critical systems, IT infrastructure management, business continuity planning, network operations
Software Feature Access
Entitlement to all software updates, upgrades, and new feature releases for the DP6-2 platform. This allows your organization to stay current with the latest security patches and performance enhancements.
technology refresh cycles, security posture management, operational efficiency, software lifecycle management
Hardware Resilience
Coverage for hardware failures, including options for advanced hardware replacement. This minimizes downtime by ensuring replacement parts are dispatched quickly to restore functionality.
high-availability environments, risk mitigation strategies, asset lifecycle management, operational uptime
Key Features
5-Year Subscription Term
Provides long-term cost predictability and ensures continuous protection for your Cisco investment.
Cisco Smart Net Total Care (SUS)
Guarantees access to Cisco's premier technical support and hardware replacement services, reducing operational risk.
Enhanced Software Access (EAAF)
Ensures you receive all software updates and patches, maintaining optimal performance and security.
Enhanced Software Access Upgrade (EAU)
Grants access to advanced software features and upgrades, enabling your systems to evolve with your business needs.
Platform Specific Coverage
Tailored support and software entitlements specifically for the Cisco DP6-2 platform, ensuring compatibility and optimal function.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to protect sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous support and up-to-date software essential.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure uninterrupted access to patient data and systems, necessitating reliable hardware support and timely security updates.
Manufacturing & Industrial
Industrial operations depend on the consistent performance of their network infrastructure to manage production lines and logistics, where downtime can lead to significant financial losses.
Government & Public Sector
Government agencies often have long deployment cycles and strict security mandates, requiring dependable support and access to software patches to maintain operational integrity and data security.
Frequently Asked Questions
What is Cisco ERT Gold Protection?
Cisco ERT Gold Protection is a subscription service that provides comprehensive support, software updates, and hardware replacement for specific Cisco products over a defined term, in this case, 5 years for the DP6-2 platform.
What is included in the DP6-2 Gold Protection Package?
This package includes Smart Net Total Care (SUS) for technical support and hardware replacement, Enhanced Software Access (EAAF) for software updates, and Enhanced Software Access Upgrade (EAU) for advanced software features.
Why is a 5-year term beneficial?
A 5-year term offers long-term cost certainty and ensures continuous protection and access to the latest software for your critical Cisco DP6-2 platform without the need for frequent renewals.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.